Given the new approaches to the information age regarding the critical position of knowledge management and decision making strategies in organizations, this study focuses on the procedural implications of knowledge management, discussing... more
Given the new approaches to the information age regarding the critical position of knowledge management and decision making strategies in organizations, this study focuses on the procedural implications of knowledge management, discussing their role in improving organizational performance through the moderating role of decision making styles. This research is mainly intended to assess of the impact of KM on non-financial performances of organizations, and to consider the moderating role of decision making styles in the relationship between the two variables. This research also seeks to address the theoretical and investigative deficiencies in relation to three variables of knowledge management, organizational functions and decision making styles. This is an applied research which covers banks and financial organizations. The statistical population includes managers and experts of the central offices of two banks experienced in knowledge management. The results indicated that knowledge management positively and significantly affected organizational performance and decision making styles. As a moderating variable, it can improve the relationship between the two variables.
Research Interests:
Cloud computing is the latest technology response to meet the human need for heavy calculations. This study examines the impact of business analysis of knowledge -based management of cloud computing data due to the mediating role of data... more
Cloud computing is the latest technology response to meet the human need for
heavy calculations. This study examines the impact of business analysis of
knowledge -based management of cloud computing data due to the mediating role of
data -oriented culture and rationality decision-making of cloud computing data;
therefore, the present study was an applied study in terms of the purpose of the data
and has been used by a descriptive survey method. The statistical population of the
present study, the experts of the cloud computing field of knowledge -based
companies in Tehran Science and Technology Park (University of Tehran) were
135. In the present study, the census method was used to collect data because of the
limited number of members of the statistical population (135).The Standard
Questionnaires as the data collection were from Wang et al. (2020), Kao (2015),
Dylan and Demirkan (2013), Kayern et al., Kayern and Shokli (2011),and Chang
and Lynn (2007). The validity and reliability was reviewed and approved. Data
analysis was also performed in both descriptive and inferential statistics. To test the
hypotheses and fit of the model, the modeling technique of structural equation and
minimum square minimum and Smart Pls2 software were used. The results showed
that business analysis had a positive and significant effect on data -based culture and
data culture on rationality of cloud computing data. Also, the rationality of cloud
computing data has a significant positive effect on the management of cloud
computing data.
heavy calculations. This study examines the impact of business analysis of
knowledge -based management of cloud computing data due to the mediating role of
data -oriented culture and rationality decision-making of cloud computing data;
therefore, the present study was an applied study in terms of the purpose of the data
and has been used by a descriptive survey method. The statistical population of the
present study, the experts of the cloud computing field of knowledge -based
companies in Tehran Science and Technology Park (University of Tehran) were
135. In the present study, the census method was used to collect data because of the
limited number of members of the statistical population (135).The Standard
Questionnaires as the data collection were from Wang et al. (2020), Kao (2015),
Dylan and Demirkan (2013), Kayern et al., Kayern and Shokli (2011),and Chang
and Lynn (2007). The validity and reliability was reviewed and approved. Data
analysis was also performed in both descriptive and inferential statistics. To test the
hypotheses and fit of the model, the modeling technique of structural equation and
minimum square minimum and Smart Pls2 software were used. The results showed
that business analysis had a positive and significant effect on data -based culture and
data culture on rationality of cloud computing data. Also, the rationality of cloud
computing data has a significant positive effect on the management of cloud
computing data.
Research Interests:
With the expansion of studies in the field of knowledge management as management of the most important advantage of current organizations, emerging and important concepts in this field have been formed, which are often similar and... more
With the expansion of studies in the field of knowledge management as management of the most important advantage of current organizations, emerging and important concepts in this field have been formed, which are often similar and different from other concepts. Knowledge hoarding is defined in the theoretical literature as the increasing and inaccessible accumulation of knowledge resources in an organization, which is often not even requested due to lack of knowledge about the existence of knowledge. In the theoretical literature of hoarding, there is a topic in psychology called hoarding disorder that examines its clinical roots. For this reason, two different approaches to managing knowledge hoarding are introduced. The first approach examines the psychological and individual disorders associated with hoarding, and HR managers use strategies such as entrance exams and periodic psychological monitoring. The second approach deals with environmental, managerial, organizational space, organizational culture, communication and other strategies related to the management of organizational knowledge hoarding. Given that hoarding is not a crime or error in some cultures and anyone can freely hoard whatever they want, so pursuing the knowledge dimensions related to hoarding is more important and complex. Also, knowledge hoarding is often neglected by managers and sometimes has irreversible effects on the organization in the long run. Knowledge hoarding has a direct inverse effect on the empowerment of other employees and leads to hoarding reciprocal behaviors and in the long run makes the organization dependent on some hoarding employees. Due to the lack of study of the broad dimensions of this concept, future studies in various fields, especially the relationship between hoarding and exclusivism, the effect of knowledge hoarding on empowerment and also the effect of job turnover on organizational hoarding are suggested.
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Knowledge is considered to be the most important asset of todays’ organizations but despite so much effort in order to share knowledge, still there seems to be a lot of challenges. Previous studies show that people do not represent any... more
Knowledge is considered to be the most important asset of todays’ organizations but despite so much effort in order to share knowledge, still there seems to be a lot of challenges. Previous studies show that people do not represent any kind of interest in an acceptable extent of knowledge sharing; even if there would be an appropriate level of facilities, they hide their knowledge. Knowledge hiding will end in reduced productivity and profitability. There are a lot of different factors which affect knowledge hiding in organizations. This paper aims at examining the effect of perceived ethical leadership on staff knowledge hiding considering the mediating role of psychological safety and meaningful work and moderating role of harmonious work passion. This article is an applied research in terms of the goal of research and in terms of data gathering method this study utilizes descriptive-survey method. The statistical population of this research includes 4300 staff of an automotive company in Tehran and the sample covers 440 of these employees by simple random sampling method. Data gathered through standard questionnaire, and structural equation modeling by using AMOS and SPSS software, which utilized to analyze data. Content validity of final questionnaire has been confirmed by examining the comments of management experts. The structural validity examined by confirmatory factor analysis and Cronbach's alpha coefficient proved to be bigger than 0.7 which confirmed the reliability. According to the results, perceived ethical leadership has a direct and negative effect on knowledge hiding. The positive roles of psychological safety and meaningful work as mediators and harmonious work passion as a moderator have been confirmed. The research concludes that the presence of ethical leaders is one of the factors which reduce knowledge hiding of staff in an organization.
Research Interests:
Knowledge is a key element in fostering product and service innovation. One of the newest concepts proposed for using knowledge resources outside the organization is the concept of knowledge co-creation. Knowledge co-creation means the... more
Knowledge is a key element in fostering product and service innovation. One of the newest concepts proposed for using knowledge resources outside the organization is the concept of knowledge co-creation. Knowledge co-creation means the processes of voluntary collaboration between customers, researchers and organizational managers to create knowledge about products and services. The most important actor that plays a role in the co-creation of knowledge is the customer. The issue of customer knowledge co-creation is not yet well known in our country's insurance industry, so identifying its components and determining the influence of each of them is one of the challenges of current insurance companies. Therefore, the purpose of this study is to identify the components of customer knowledge co-creation and provide a model of relationships between customer knowledge co-creation components in the country's insurance industry. The present study is a fundamental research based on the purpose and based on the data collection method is a descriptive-survey approach. In order to identify the components of the research, interviews were conducted with 14 experts including insurance industry managers and faculty members who are experts in this field. In order to present the model of component relationships, the standard questionnaire of interpretive structural modelling approach, which is based on pairwise comparisons, was completed by 10 experts. As a result of data analysis based on Grounded theory, 51 primary codes and 7 categories were extracted, which were classified into 5 levels by interpretive structural modeling approach. In this model, the component of "ICT infrastructure" is at the lowest level, which indicates the highest penetration among other components, which means that the change and development of this component, causes a change and development of other components of the model. Also, the components of "motivating customers" and "building trust", which are at the first level of the model, are the most influential components of the model. Therefore, in order to optimally implement the process of customer knowledge co-creation in insurance companies, strengthening the components of lower levels of the model, which have more influence, should be a priority in management decisions.
Research Interests:
Knowledge is a key element in fostering product and service innovation. One of the newest concepts proposed for using knowledge resources outside the organization is the concept of knowledge co-creation. Knowledge co-creation means the... more
Knowledge is a key element in fostering product and service innovation. One of the newest concepts proposed for using knowledge resources outside the organization is the concept of knowledge co-creation. Knowledge co-creation means the processes of voluntary collaboration between customers, researchers and organizational managers to create knowledge about products and services. The most important actor that plays a role in the co-creation of knowledge is the customer. The issue of customer knowledge co-creation is not yet well known in our country's insurance industry, so identifying its components and determining the influence of each of them is one of the challenges of current insurance companies. Therefore, the purpose of this study is to identify the components of customer knowledge co-creation and provide a model of relationships between customer knowledge co-creation components in the country's insurance industry. The present study is a fundamental research based on the purpose and based on the data collection method is a descriptive-survey approach. In order to identify the components of the research, interviews were conducted with 14 experts including insurance industry managers and faculty members who are experts in this field. In order to present the model of component relationships, the standard questionnaire of interpretive structural modelling approach, which is based on pairwise comparisons, was completed by 10 experts. As a result of data analysis based on Grounded theory, 51 primary codes and 7 categories were extracted, which were classified into 5 levels by interpretive structural modeling approach. In this model, the component of "ICT infrastructure" is at the lowest level, which indicates the highest penetration among other components, which means that the change and development of this component, causes a change and development of other components of the model. Also, the components of "motivating customers" and "building trust", which are at the first level of the model, are the most influential components of the model. Therefore, in order to optimally implement the process of customer knowledge co-creation in insurance companies, strengthening the components of lower levels of the model, which have more influence, should be a priority in management decisions.
Research Interests:
Considering the importance of knowledge management and the investigation of factors related to the phenomenon of knowledge concealment, the present research was conducted with the aim of investigating the effect of employees' perception... more
Considering the importance of knowledge management and the investigation of factors related to the phenomenon of knowledge concealment, the present research was conducted with the aim of investigating the effect of employees' perception of exclusion on knowledge concealment with the moderating role of job stress and job independence. This research is applied in terms of purpose and descriptive and correlational in terms of data collection method. The statistical population of the research was considered to be the employees of the General Administration of South Khorasan Customs. 150 people were working in this general office in 2022, and according to Morgan's table, 108 of them were selected by simple random sampling. To collect data, standard questionnaires of knowledge concealment, perceived rejection, job stress, and job independence were used, and the validity and reliability of these tools were checked through face validity and construct validity (convergent and divergent validity) and calculation of Cronbach's alpha coefficient and composite reliability (CR) were confirmed. Data were analyzed using descriptive methods and structural equation modeling using SPSS15 and Smart PLS3 statistical software. The findings of the research showed that the perception of employee rejection causes knowledge concealment, and the moderating role of job autonomy was confirmed in the effect of these two variables on each other, but job stress did not have a moderating role in the effect of employee rejection perception on knowledge concealment. According to the results of this research, it can be stated that in order to prevent the phenomenon of knowledge hiding in the organization, managers should behave in such a way that the employees do not feel left out and considering that the variable of job independence in this Communication had a moderating role and reduces the concealment of knowledge, so it is suggested to increase the independence and autonomy of employees in the design or redesign of organizational jobs in cases where other conditions are also available.
Research Interests:
In this study, the information security knowledge sharing model is presented from the integration of the theories of planned behavior, motivation, triandis and behavior change stages in an organization by combining the statistical method... more
In this study, the information security knowledge sharing model is presented from the integration of the theories of planned behavior, motivation, triandis and behavior change stages in an organization by combining the statistical method of structural equation modeling and agent-based modeling and simulation; Also, in this study, structural equation modeling has been used to build models as inputs for factor-based modeling and to improve and improve their reliability and validity. in other words; In this study, structural equation modeling has been applied for factor-based modeling. The data collection method is a questionnaire made by the researcher and collected by simple random sampling method. After testing the validity and reliability of the questionnaire, data was collected from 217 participants. Using SmartPLS3.2.6 and Anylogic software, hypothesis testing and simulation based on statistical results are analyzed in order to analyze the change of behavior over time. The findings have shown that the factors of the theory of planned behavior, including attitude, mental norms, perceived behavioral control and motivation theory, which include internal and external motivational factors, and the Triandis model, in order to facilitate the conditions, have positive effects on the stages of behavior change from It includes the stages of pre-reflection, reflection, preparation, action, maintenance and termination. In addition, the change in information security knowledge sharing behavior in the organization increases over time until reaching the end stage. The innovation of this study is factor-based modeling in order to test hypotheses over time along with the statistical method of structural equation modeling. In addition, the behavior change model has also been applied to analyze the behavior change stages of information security knowledge sharing. Knowledge sharing plays an important role in the field of information security; Because it has a positive effect on the awareness of employees' information security.
Research Interests:
Maintaining a competitive advantage in conditions of uncertainty in the environment of preservation and promotion is one of the most basic concerns in public and non-governmental sector organizations, which factors such as the demographic... more
Maintaining a competitive advantage in conditions of uncertainty in the environment of preservation and promotion is one of the most basic concerns in public and non-governmental sector organizations, which factors such as the demographic composition of the workforce, organizational leaders' greater emphasis on human capital issues, the crisis of employee participation, the challenge of adapting organizations to changes in the environment And.. it has been effective in the emergence of this concern in organizational leaders and has required them to rely on organizational knowledge management methods for success in the work environment and maintaining and managing knowledge workers. Based on this, developing a model of obstacles and facilitators of organizational knowledge sharing has become one of the priority needs of public and non-governmental sector organizations, and the current research has emerged as a way to present this model.In this research, Sandelowski and Barroso's meta-combination method has been used to extract the pattern of inhibitors and facilitators of knowledge sharing, and since the analysis and final report of the findings of the selected studies can provide a comprehensive picture, the meta-combination of studies has been considered; As a result, 263 sources were selected through a comprehensive search of sources through international websites, and 65 relevant sources were selected based on the entry and exit criteria. Following the findings of the studies based on data analysis and open coding, 65 codes were extracted, and after the final analysis and summary, the results were obtained in the form of 43 sub-concepts, 10 concepts and 2 categories. Quality monitoring was achieved through the comprehensiveness of the number of sources, the use of international reliable sources, identification in different time frames, the use of identifying researchers, detailed presentation of findings, and the approval of organizational knowledge management experts. The findings showed that the barriers and facilitators of knowledge sharing include individual (14 codes), technical (9 codes), organizational (11 codes), cultural (6 codes) and geographical (3 codes) factors. As a result, the identified factors were used in the design of an exploitable model to strengthen knowledge sharing in the mentioned organizations.
Research Interests:
The ability to imagine what will probably happen is one of the most important characteristics of successful companies, and it will be even more so if this company is a knowledge-based company whose basis of competition and competitive... more
The ability to imagine what will probably happen is one of the most important characteristics of successful companies, and it will be even more so if this company is a knowledge-based company whose basis of competition and competitive advantage is based on knowledge. Therefore, in this research, an attempt has been made to formulate possible scenarios and, as a result, appropriate strategies for these companies, by looking ahead to competitive advantage components in knowledgebased companies. This research is applied in terms of purpose and in terms of method it is survey type and exploratory level. The statistical population of this research was made up of 97 managers and experts in 46 science-based companies located in Shiraz Chemical Industries Technology Town and Science-based Fatko Holding, which according to the type and stages of the research, groups of 15 people, 7 people and 6 people were selected judiciously. Investigating the literature of the first stage, 4 main political, strategic, economic, financial, socio-cultural and technological categories were selected by reviewing the subject literature, and then 30 components were identified by re-using the subject literature and interviewing experts, and then using the opinion of a group of 15 experts. And by Delphi method, 26 competitive advantage components were finalized. In the second stage, in order to determine the mutual effects of the components, these components were included in 2 questionnaires and a group of 7 experts completed them. One of these questionnaires was developed for use in MICMAC analysis and the other for use in Scenario Wizard software. The existence of the scenario in the output of the scenario wizard software and the reliability of 95% of the MICMAC questionnaire guarantees the validity and internal consistency of these 2 questionnaires and the relevant data.The results of the scenario wizard software provided 8 acceptable (strong) scenarios, among which 3 optimistic, pessimistic and most likely scenarios were analyzed. By categorizing the advantageous components into 4 political/strategic, economic/financial, social/cultural and technological categories, the results of the three scenarios were also presented in this category. In the last stage, a 6-person group was used to formulate the necessary measures and policies, and this group finally suggested 12 measures for the optimistic scenario, 9 measures for the probable scenario, and 4 measures for the pessimistic scenario. In general, it can be said that in knowledge-based companies, the distribution of knowledge management power towards the four categories of more production, market development, project result orientation and more quality can provide a favorable scenario to achieve the maximum use of facilities and opportunities.
Research Interests:
Knowledge sharing among faculty members of universities and higher education centers is very important; Because it activates them in a competitive process in order to create and produce knowledge and finally share it. The current research... more
Knowledge sharing among faculty members of universities and higher education centers is very important; Because it activates them in a competitive process in order to create and produce knowledge and finally share it. The current research was conducted with the aim of investigating the role and extent of influence of various factors in knowledge sharing among university faculty members and based on the theory of planned behavior. The approach of quantitative research and its descriptive method is causal and cross-sectional in terms of time. The statistical population of this research included all faculty members of the Non-Governmental University of Science and Culture in the number of 103 people, and the required sample size among them was determined as 81 people based on Cochran's formula. The classification sampling method is based on the selection of university faculties as a class.In order to collect data, the questionnaires of knowledge sharing, organizational atmosphere, intention, attitude and mental norm of Bok et al. (2005), the perceived behavior control questionnaire of Al-Suyidi (2014), the trust questionnaire of Kim and Joe (2008) and the leadership questionnaire of Ridge (2005) were used. has been The method of structural equation modeling in the method of partial least squares has been used in order to analyze the data. The findings of the research have shown that from the point of view of faculty members, the significant relationship between organizational climate and knowledge sharing and also the significant relationship between intention, attitude and mental norm with knowledge sharing have been confirmed.
Research Interests:
The aim of the current research is to investigate the effect of knowledge management on technology transfer by considering the mediating variable of entrepreneurial orientation. This research is an applied research with a quantitative... more
The aim of the current research is to investigate the effect of knowledge management on technology transfer by considering the mediating variable of entrepreneurial orientation. This research is an applied research with a quantitative approach and a descriptive-survey type. The statistical population consists of two sectors, industry and university, and Zamiad Company and University of Tehran were selected as subjects of study. In this way, based on stratified random sampling method and with the help of Cochran's formula, 180 informed experts of Zamiad company were sampled, and finally 123 people were in the industry department and 111 people were determined from the faculties of Tehran University. Data were collected using the standard questionnaire of Newman et al. (knowledge management), Walter et al. (entrepreneurial orientation) and Rogers et al. (technology transfer). The face validity of the questionnaire was confirmed through the comments of academic experts.To calculate the reliability of the questionnaire, Cronbach's alpha coefficient was used (knowledge creation: 0.741, knowledge maintenance: 0.738, knowledge conversion: 0.726, knowledge application: 0.781, entrepreneurial orientation: 0.853 and technology transfer: 0.866) and all coefficients were higher than 0.7 indicates that the used measurement tool has acceptable reliability. The structural equation model has been used to comprehensively examine the presented conceptual model. Confirmatory factor analysis using LISREL software has been used to assess the fit of the measurement models related to the research constructs; Also, Pearson's correlation test and regression using SPSS have been used to test the relationships and influence of variables. Finally, AMOS software was used to test the main hypotheses of the research. The results of the research indicate that there is a positive and significant relationship between knowledge management and technology transfer, and knowledge management also affects technology transfer through its influence on entrepreneurial orientation; Therefore, organizations can transfer the technology created in universities in a more appropriate way by completing the knowledge management cycle and trying to promote and institutionalize the entrepreneurial tendency.
Research Interests:
Understanding what obstacles are in the direction of knowledge management is essential, despite the importance of this issue, a comprehensive study has not been conducted so far. The purpose of this study is to identify and categorize the... more
Understanding what obstacles are in the direction of knowledge management is essential, despite the importance of this issue, a comprehensive study has not been conducted so far. The purpose of this study is to identify and categorize the challenges facing Iranian organizations for implementing knowledge management based on the study of previous research between 2011 to 2021 by ultra combination Method. In the present study, the 7-step method of Sandluski and Baruosu has been used. For this purpose, searching, and identifying research -related research through the library search system on websites such as Academic Jihad, Islamic Computer Science Research Center, Scientific Articles of Country Provision, Iranian Magazines, and Net Science were studied, and 188 relevant articles were then extracted, then Based on the title, abstract and text of related research, prioritization and elimination of unwanted or less related cases were discussed and finally 31 final articles were selected. The data analysis method is based on open coding and the results of the study include 59 codes (challenge) below 4 main components: managerial and structural factors (28 codes), executive factors (17 code), cultural factors (10 codes) and technology and infrastructure factors (4 code) were categorized.
Research Interests:
Since the ISO 30401 Standard of Knowledge Management Systems is still confronted with ambiguities, its implementation by organizations, incompatibility, and doubts. The purpose of this study is to investigate whether ISO 30401 can be used... more
Since the ISO 30401 Standard of Knowledge Management Systems is still confronted with ambiguities, its implementation by organizations, incompatibility, and doubts. The purpose of this study is to investigate whether ISO 30401 can be used as a new criterion for value -making and knowledge management research and the basis for certification? This article is an analytical -descriptive approach and content analysis that describes the structure and content of ISO 30401 and systematically uses the components and stimuli of the research identified from identified research of the knowledge management studies validating and testing them. To achieve this, databases were identified and categorized from articles containing these components and published between 2010 and 2021, and finally 57 qualitative researches out of 271 researches were chosen. The findings showed that ISO 30401 successfully combines a variety of studies in an international practical standard. This research explains how ISO 30401 standard and certification may help create value and refer to possible management initiatives to realize value increase; Provides guidelines for further operationalization by certification and implementation organizations by managers and what they should do to add value when implementing ISO 30401.
Research Interests:
Today, due to the increasing crises and destructive events at all levels of organizations and companies, flexibility has become the top priority of many organizations. Therefore, given that the petrochemical industry is one of the most... more
Today, due to the increasing crises and destructive events at all levels of organizations
and companies, flexibility has become the top priority of many organizations. Therefore,
given that the petrochemical industry is one of the most sensitive to the disorders and is
accompanied by rapid and technological changes and uncertainty, this study aims to
investigate the role of organizational agility in relation to social capital and knowledge
management in organizational resilience in the organization's resilience. Assaluyeh
Petrochemical Company was carried out. The method of research is applied, and in terms of
data collection, descriptive -survey. The statistical population of the research was the staff of
the Asalouyeh Petrochemical Company, with 430. For this purpose, 203 people were
selected as the statistical sample using a simple random sampling method using Cochran
formula. Research data collection tools include three Nunaka and Taguchi questionnaires
(1998) for evaluating knowledge management, Alamush et al. (2020) to evaluate social
capital and organizational agility and Priac and Partners Questionnaire (2018) for
organizational resilience. The formal validity of the questionnaire was confirmed by the
comment of 10 academic experts. Also, the validity of the structural (convergent and
divergent narrative) was also examined and approved on the basis of the mean analysis of
the average variance and the reliability of the compound. To calculate the reliability of the
questionnaires, Cronbach's alpha coefficient was used (Knowledge Management: 0.802,
Social Capital: 0.807, Organization Tabs: 0.796, Organizational Agility: 0.821) and all
coefficients above 7.7 show That is, the measuring tool used has an acceptable reliability.
AMOS software was used to analyze demographic variables and descriptive statistics and to
analyze inferential statistics and structural equations method. The results showed that there
was a positive and significant relationship between social capital variables and knowledge
management with organizational agility variables and organizational resilience. As the
amount of t statistics is above 1.96 on all routes, which indicates a significant 95% level.
Also, the role of organizational agility mediation with the impact of 0.643 on the path
between knowledge management and organizational resilience is greater than the path
between social capital and organizational resilience with the impact of 0.120. In other
words, the influence of organizational agility on the relationship between knowledge
management and organization's resilience is greater than the relationship between social
capital and organizationism. Based on the results, it can be stated that one of the best ways
to deal with environmental change and reach a swift organization is to guide the
organization towards agile. Organizational agility also requires knowledge management and
management as one of the most important competitive advantages and developing social
capital to achieve organizational goals.
and companies, flexibility has become the top priority of many organizations. Therefore,
given that the petrochemical industry is one of the most sensitive to the disorders and is
accompanied by rapid and technological changes and uncertainty, this study aims to
investigate the role of organizational agility in relation to social capital and knowledge
management in organizational resilience in the organization's resilience. Assaluyeh
Petrochemical Company was carried out. The method of research is applied, and in terms of
data collection, descriptive -survey. The statistical population of the research was the staff of
the Asalouyeh Petrochemical Company, with 430. For this purpose, 203 people were
selected as the statistical sample using a simple random sampling method using Cochran
formula. Research data collection tools include three Nunaka and Taguchi questionnaires
(1998) for evaluating knowledge management, Alamush et al. (2020) to evaluate social
capital and organizational agility and Priac and Partners Questionnaire (2018) for
organizational resilience. The formal validity of the questionnaire was confirmed by the
comment of 10 academic experts. Also, the validity of the structural (convergent and
divergent narrative) was also examined and approved on the basis of the mean analysis of
the average variance and the reliability of the compound. To calculate the reliability of the
questionnaires, Cronbach's alpha coefficient was used (Knowledge Management: 0.802,
Social Capital: 0.807, Organization Tabs: 0.796, Organizational Agility: 0.821) and all
coefficients above 7.7 show That is, the measuring tool used has an acceptable reliability.
AMOS software was used to analyze demographic variables and descriptive statistics and to
analyze inferential statistics and structural equations method. The results showed that there
was a positive and significant relationship between social capital variables and knowledge
management with organizational agility variables and organizational resilience. As the
amount of t statistics is above 1.96 on all routes, which indicates a significant 95% level.
Also, the role of organizational agility mediation with the impact of 0.643 on the path
between knowledge management and organizational resilience is greater than the path
between social capital and organizational resilience with the impact of 0.120. In other
words, the influence of organizational agility on the relationship between knowledge
management and organization's resilience is greater than the relationship between social
capital and organizationism. Based on the results, it can be stated that one of the best ways
to deal with environmental change and reach a swift organization is to guide the
organization towards agile. Organizational agility also requires knowledge management and
management as one of the most important competitive advantages and developing social
capital to achieve organizational goals.
Research Interests:
The aim of the current research is to investigate the moderating role of strategic knowledge management in relation to the dimensions of intellectual capital and the performance of dairy companies. This research is descriptivecorrelative... more
The aim of the current research is to investigate the moderating role of
strategic knowledge management in relation to the dimensions of intellectual
capital and the performance of dairy companies. This research is descriptivecorrelative
in terms of applied purpose, in terms of research design and
quantitative in terms of the nature of data. The statistical population of the
research is the companies active in the dairy industry, and the research
questionnaires were distributed among 98 senior managers of 61 dairy companies
in an accessible way. Structural equation method and smartPLS software were
used to test the hypotheses. The results of the research indicated the acceptability
of the reliability and validity of the measurement tool and the high explanatory
power of the model. Also, the results of the hypothesis test indicate that the
dimensions of intellectual capital have a positive effect on innovative performance
and that innovative performance can help improve market performance and
financial performance. Also, the moderating role of strategic knowledge
management in the relationship between the two dimensions of intellectual
capital, human capital and relational capital, was confirmed with innovative
performance. The results of this research help to better understand the
complexities of intellectual capital and provide a suitable attitude to improve the
performance of dairy industry companies.
strategic knowledge management in relation to the dimensions of intellectual
capital and the performance of dairy companies. This research is descriptivecorrelative
in terms of applied purpose, in terms of research design and
quantitative in terms of the nature of data. The statistical population of the
research is the companies active in the dairy industry, and the research
questionnaires were distributed among 98 senior managers of 61 dairy companies
in an accessible way. Structural equation method and smartPLS software were
used to test the hypotheses. The results of the research indicated the acceptability
of the reliability and validity of the measurement tool and the high explanatory
power of the model. Also, the results of the hypothesis test indicate that the
dimensions of intellectual capital have a positive effect on innovative performance
and that innovative performance can help improve market performance and
financial performance. Also, the moderating role of strategic knowledge
management in the relationship between the two dimensions of intellectual
capital, human capital and relational capital, was confirmed with innovative
performance. The results of this research help to better understand the
complexities of intellectual capital and provide a suitable attitude to improve the
performance of dairy industry companies.
Research Interests:
With the increase of social capital, the business of companies is prosperous. Otherwise, many challenges will be placed on the way of companies' success to retain customers, including solutions for organizations to gain competitive... more
With the increase of social capital, the business of companies is prosperous. Otherwise, many challenges will be placed on the way of companies' success to retain customers, including solutions for organizations to gain competitive advantage, create and increase processes of knowledge absorption capacity in the organization, knowledge absorption capacity is the basis for increasing organizational knowledge. It is also attracting new knowledge in order to achieve organizational goals and also providing creative solutions to solve organizational problems. Therefore, in this research, the mediating role of knowledge management in the effect of social capital and absorption capacity on the company's financial performance is investigated. This research is descriptive-correlation type. The statistical population of this research consists of managers and employees of financial companies; 150 members of the sample were randomly selected and the questionnaires were completed. The data were analyzed using spss software and partial least squares method and SmartPLS software. were analyzed. Examining the results of this research showed that social capital has an effect on knowledge management and absorption capacity and does not affect the company's performance, also absorption capacity has a significant effect on knowledge management and company performance, and knowledge management also has a significant effect on company performance; In addition, knowledge management was able to mediate the relationship between social capital, absorptive capacity and company performance.
Research Interests:
The present study examines the mediating role of knowledge management in the effect of social capital and absorptive capacity on the company's financial performance. This research is descriptive-correlation type. The statistical... more
The present study examines the mediating role of knowledge management in the effect of social capital and absorptive capacity on the company's financial performance. This research is descriptive-correlation type. The statistical population of this research consists of managers of knowledge-based companies; The number of community members was based on the information base of knowledge-based companies, which was estimated to be 150 using Cochran's formula and the available sampling method, and the questionnaires were completed. In the present study, the results of the studies of Nahabit and Ghoshal (1998), Dacosta et al. (2018), Bahat (2001) and Holli et al.. The face validity of this questionnaire has been confirmed by the opinion of professors and experts in this field, and its content validity with the relative content validity index based on the opinions of 14 experts who are knowledgeable about the research topic, and its reliability or validity has also been confirmed with the help of Cronbach's alpha coefficient test. Data were analyzed using spss software and partial least squares method and Smart PLS software. were analyzed. Examining the results of this research showed that social capital has an effect on knowledge management with a coefficient of 4.330 and on absorptive capacity with a coefficient of 7.303 and does not affect the performance of the company with a coefficient of 1.868, and absorptive capacity with a coefficient of 6.966 on management. Knowledge has a significant effect on company performance with a coefficient of 217.5 and knowledge management has a significant effect on company performance with a coefficient of 9.496; In addition, knowledge management was able to mediate the relationship between social capital with a coefficient of 4.367 and absorptive capacity with a coefficient of 5.056 with company performance. The obtained results indicate that knowledge-based companies can by strengthening their actions in the field of acquiring and disseminating knowledge in the organization and its management, as well as analyzing and creating a common understanding of this knowledge, which leads to influencing the relationship between social capital and absorption capacity with the performance of companies. will be knowledge-based, improve their effectiveness and productivity and increase their performance accordingly. The findings showed that considering that the company's better absorption capacity has increased the potential of accessing the knowledge of other companies and increased the company's competitive advantage, which will also apply to financial institutions.
Research Interests:
The aim of the current research is to investigate the moderating role of strategic knowledge management in relation to the dimensions of intellectual capital and the performance of dairy companies. This research is descriptivecorrelative... more
The aim of the current research is to investigate the moderating role of strategic knowledge management in relation to the dimensions of intellectual capital and the performance of dairy companies. This research is descriptivecorrelative in terms of applied purpose, in terms of research design and quantitative in terms of the nature of data. The statistical population of the research is the companies active in the dairy industry, and the research questionnaires were distributed among 98 senior managers of 61 dairy companies in an accessible way. Structural equation method and smartPLS software were used to test the hypotheses. The results of the research indicated the acceptability of the reliability and validity of the measurement tool and the high explanatory power of the model. Also, the results of the hypothesis test indicate that the dimensions of intellectual capital have a positive effect on innovative performance and that innovative performance can help improve market performance and financial performance. Also, the moderating role of strategic knowledge management in the relationship between the two dimensions of intellectual capital, human capital and relational capital, was confirmed with innovative performance. The results of this research help to better understand the complexities of intellectual capital and provide a suitable attitude to improve the performance of dairy industry companies.
Research Interests:
Today, many factors affect the reduction of performance, efficiency and effectiveness of managers in knowledge-based organizations, one of which is the cognitive fatigue of managers. The cognitive fatigue of managers refers to the issue... more
Today, many factors affect the reduction of performance, efficiency and effectiveness of managers in knowledge-based organizations, one of which is the cognitive fatigue of managers. The cognitive fatigue of managers refers to the issue that the manager's mind has lost its ability due to the reduction of intellectual capacity and rational ability due to conflict with non-functional, secondary and unimportant issues and in performing its main tasks such as decision-making and planning. Rezi works in a weak way. Therefore, the current research was conducted with the aim of recognizing and understanding the phenomenon of cognitive fatigue of managers of knowledge-based organizations and analyzing the influencing factors and consequences with the FCM method. This research is based on a mixed method and based on qualitative and quantitative research, which, from the point of view of philosophy, is included in the category of inductive comparative research. Therefore, the current research is an exploratory research in terms of practical purpose in terms of gathering information. The statistical population of the research is experts and experts in knowledge-based organizations, who were selected by purposeful sampling and based on the principle of sufficiency. The tool for collecting information is the qualitative part of the interview and the quantitative part of the questionnaire, whose validity and reliability are respectively determined by using content validity and theoretical validity, intra-coder and extra-coder reliability methods for the interview, and content validity and retest reliability for the questionnaire. It has been confirmed. Qualitative data were analyzed with Atlas.ti software and content analysis and coding method, and quantitative data were analyzed with FCM fuzzy mapping method. The results of this research indicate that being in uncontrollable and stressful situations, job and emotional burnout of managers, and impaired cognitive abilities due to having the highest degree of centrality, are the most important antecedent factors of cognitive fatigue of managers of knowledge-based organizations. . Also, the phenomenon of intellectual freezing, reducing the cognitive flexibility of managers and weakening the analysis ability of managers were identified as the most important factors behind the cognitive fatigue of managers of knowledge-based organizations.
Research Interests:
Nowadays, the need to address the role of networks has become increasingly important for the armed forces due to the limited resources on the one hand and the frequency of missions on the other hand. The network helps to give the right... more
Nowadays, the need to address the role of networks has become increasingly important for the armed forces due to the limited resources on the one hand and the frequency of missions on the other hand. The network helps to give the right answer to the right people in war and in defense. Also, the network greatly reduces the fixed costs of war, including repairs and maintenance, readiness and support, as well as transportation costs. In this article, an attempt has been made to identify the role of networks in solving defense innovation bottlenecks in the eight years of holy defense. This research has worked in the scope of symbolic-interpretive research and inductive approach and based on the interview technique with targeted sampling and through snowballing in data collection. According to the type of data that often required the exploration of themes, the method of theme analysis was used. 17 people of science and technology experts, high-ranking officials of readiness and support, relevant ministers during the war and high-ranking commanders of holy defense have been interviewed in depth, and their tacit knowledge turned into explicit knowledge. In total, 173 primary themes, 22 basic themes and 7 central themes were extracted as the most key components. The final model shows the existence of three main network categories, including the organizational network (reviewing goals and policies supporting innovation and protecting innovation), national (focusing on the promotion of national social capital, innovative resource management, innovative human resource management) and international (soft management of knowledge and technology). in the international arena and the promotion of religious knowledge in the resistance front. Also, the model has specified the main functions of each of the networks.
Research Interests:
Knowledge management strategies help auto parts technology companies tailor their products and services and personalize all communications with customers based on their identified needs. Giving importance to knowledge management... more
Knowledge management strategies help auto parts technology companies tailor their products and services and personalize all communications with customers based on their identified needs. Giving importance to knowledge management strategies leads to increase in knowledge and ultimately economic profitability. The aim of the current research is to achieve the design of the model of influential factors in creating a knowledge management strategy in the automotive parts technology companies in Iran. In terms of method, this research is a part of mixed exploratory research with qualitative and quantitative methods. In the qualitative part of the research, theoretical foundations and previous studies have been used to determine the components and indicators of the research; Then, using the structural-interpretive method (ISM), the leveling of the factors has been done. The findings indicate that the development of procedures variable is at the first level and the intellectual property protection variable is at the second level. Also, the variables of protection of common knowledge and software infrastructure and exploitation of the two-level system of the learner are at level three. The variables of hardware infrastructure and discovery of common knowledge base and continuous improvement of organizational performance are at the fourth level. In the quantitative part, using random cluster sampling method, 217 people from Iran Khodro parts field managers were selected and with SmartPLS software and Confirmatory factor analysis method has been done. The results showed that there is a significant relationship between the components of creating a knowledge management strategy in automotive parts technology companies in Iran.
Research Interests:
Knowledge is the main intellectual capital of any organization. Sharing and using the knowledge that lies in the minds and capabilities of people is one of the most important strategies for the all-round growth of organizations in today's... more
Knowledge is the main intellectual capital of any organization. Sharing and using the knowledge that lies in the minds and capabilities of people is one of the most important strategies for the all-round growth of organizations in today's era. This research is practical in terms of purpose and by applying mechanism design theory in knowledge management, it seeks to create and share tacit knowledge and latent expertise of each individual to adapt the organization to the interaction environment full of competition and flexibility in the face of environmental changes. The desired goal of the organization is to take advantage of the opportunities that arise in the dynamic environment to maintain the competitive advantage by using the effective management of knowledge resources. To facilitate the work processes of the organization, it is necessary to design, ensure and establish consistent mechanisms in order to create sufficient internal motivations to ensure full alignment between the individual optimizations of employees and the desired goal of the organization. In this research, proper to monitoring has been investigated in research organizations in order to ensure the correct performance of the tasks assigned to the project manager. From library method, study of rules and regulations in research organizations and subject literature, data has been collected and analyzed through mechanism design theory techniques. The results of this study show that people do not share their information, knowledge, and abilities without having proper incentives. The findings of this research show that the theory of mechanism design can guarantee the effectiveness of knowledge management in monitoring the correct implementation of research stages by creating sufficient internal motivations in the supervisor of the project to share tacit knowledge. The present research can be effective in increasing the awareness of managers of research organizations in order to properly monitor research projects and achieve the goals of the organization.
Research Interests:
The concept of national innovation system has attracted a lot of attention during the last three decades. Modern theories describe the national innovation system as a set of organizations and institutions in the process of creating,... more
The concept of national innovation system has attracted a lot of attention during the last three decades. Modern theories describe the national innovation system as a set of organizations and institutions in the process of creating, distributing, and using knowledge and technologies with the aim of achieving strategic goals such as the sustainable development of the economic system and helping to increase the competitiveness of its subjects including governments at the international level interact. The purpose of the current research is to present the framework of the national innovation system based on the knowledge functions and the knowledge role of the actors of this system and to achieve this framework, the approach of systematic research synthesis has been used. Based on this, by studying and examining in depth 180 study sources in the form of articles, books, reports and other documents, six main knowledge functions including "creation, acquisition, dissemination, development, exploitation, and commercialization of knowledge" and four support functions including "support and foundation, financing", mediation and policy-making and regulation" and seven main actors "government, research organizations, financial institution - financial institutions, universities, and higher education centers, industry, intermediaries, society and supporters, and enablers" were defined. Based on main and supporting functions, related roles were extracted and actors were categorized based on roles. The final result of the research is the framework of the national innovation system with a focus on knowledge functions and a new category of actors identified in 5 related layers, including the main knowledge function as the most central layer, layers of supporting knowledge functions, knowledge roles and actors as the next layers and Finally, it presents the classification of the subsystems of the national innovation system based on the helix cycle and as the outermost layer.
Research Interests:
Innovation is an important indicator for organizations because it creates value and sustainable competitive advantage in the current complex and changing environment. More innovative organizations are more successful than other... more
Innovation is an important indicator for organizations because it creates value and sustainable competitive advantage in the current complex and changing environment. More innovative organizations are more successful than other organizations in responding to changing environments and creating and expanding new capabilities and achieving better performance. Therefore, the purpose of this research was to investigate the effect of organizational knowledge sharing on the innovation performance of Iraqi small and medium enterprises with the mediating role of innovation capability and moderating Connection strength and networking scale. The statistical population of this research is all managers and vice presidents of small and medium companies in Iraq, whose number is unknown; According to Klein's thumb method (5 to 10 times the number of items), the number of members of 170 people was selected non-randomly. The research tool was Dongling et al.'s (2022) questionnaire, which was used to test the validity of content validity and experts' approval, and for construct validity, construct validity, convergent and divergent validity were used. The reliability of the questionnaire was done with Cronbach's alpha and composite reliability (more than 0.7). Data analysis was done by structural equation method with PLS software. The results showed that the effect of organizational knowledge sharing on innovation performance with the mediation of innovation capability was significant (t=2.559). In addition, the moderating role of networking scale (t=2.671) and Connection strength (t=3.651) in the effect of organizational knowledge sharing on innovation ability has been reported.
Research Interests:
The present research sought to extract a model from the knowledge dimension of the innovation system by examining the models and scientific literature about the role of knowledge in the innovation system to be presented in a defense... more
The present research sought to extract a model from the knowledge dimension of the
innovation system by examining the models and scientific literature about the role of
knowledge in the innovation system to be presented in a defense organization and to discover
the interactions between the components of the model. This research has been formed in the
framework of the interpretative paradigm, with an applied and developmental approach, with a
deductive-inductive strategy and a mixed method. The research data was collected in library
and field and the sampling method was theoretical. The statistical population of this research
was the scientific articles available in the research databases and were reviewed in full. In the
quantitative part, the statistical population included experts in the field of innovation and
university graduates. In this research, data collection tools, including the review of documents
and documents, as well as the input matrix of the DEMATEL method were used in the form of
a questionnaire. The research community was reviewed in the qualitative section, including
specific scientific documents, using the theoretical sampling method. Also, in the quantitative
part of the research community, the experts in this field were considered with the purposeful
sampling method. In this research, using the meta-composite approach based on Barroso and
Sandlovsky's approach, which includes seven basic steps, and the exploration of past
researches, which according to the input criteria include scientific articles with a certain
grade and after the year 2000, concepts are extracted and finally The components of the
knowledge dimension of the innovation system were identified. These components, which
were collected from 48 sources after screening the sources, were extracted in the form of 84
codes, which were placed in ten basic themes. These themes formed the knowledge
dimension of the innovation system in the form of three categories of research, learning and
knowledge management. In the following, by using the Dimetal method, the method of
connecting the components and the interaction between them was investigated among the
experts of a military organization. The validity of the research was confirmed in the
qualitative part with the critical method and Cohen's kappa, and in the quantitative part by
referring to experts. The results showed that the two variables "Preliminaries of learning"
and "Protection of knowledge" are known as important players in the set of factors as factors
that have the highest total effect and effectiveness (with values of 2.0841 and 1.5240,
respectively). Also, two variables "Learning Introduction" and "Training" had the highest
net impact value (deduction of impact from effectiveness) in the set of these factors, with
values of 0.9726 and 0.2763, respectively. Therefore, these two factors are considered as the
most stimulating factors and they need to be taken into consideration in the plans.
innovation system by examining the models and scientific literature about the role of
knowledge in the innovation system to be presented in a defense organization and to discover
the interactions between the components of the model. This research has been formed in the
framework of the interpretative paradigm, with an applied and developmental approach, with a
deductive-inductive strategy and a mixed method. The research data was collected in library
and field and the sampling method was theoretical. The statistical population of this research
was the scientific articles available in the research databases and were reviewed in full. In the
quantitative part, the statistical population included experts in the field of innovation and
university graduates. In this research, data collection tools, including the review of documents
and documents, as well as the input matrix of the DEMATEL method were used in the form of
a questionnaire. The research community was reviewed in the qualitative section, including
specific scientific documents, using the theoretical sampling method. Also, in the quantitative
part of the research community, the experts in this field were considered with the purposeful
sampling method. In this research, using the meta-composite approach based on Barroso and
Sandlovsky's approach, which includes seven basic steps, and the exploration of past
researches, which according to the input criteria include scientific articles with a certain
grade and after the year 2000, concepts are extracted and finally The components of the
knowledge dimension of the innovation system were identified. These components, which
were collected from 48 sources after screening the sources, were extracted in the form of 84
codes, which were placed in ten basic themes. These themes formed the knowledge
dimension of the innovation system in the form of three categories of research, learning and
knowledge management. In the following, by using the Dimetal method, the method of
connecting the components and the interaction between them was investigated among the
experts of a military organization. The validity of the research was confirmed in the
qualitative part with the critical method and Cohen's kappa, and in the quantitative part by
referring to experts. The results showed that the two variables "Preliminaries of learning"
and "Protection of knowledge" are known as important players in the set of factors as factors
that have the highest total effect and effectiveness (with values of 2.0841 and 1.5240,
respectively). Also, two variables "Learning Introduction" and "Training" had the highest
net impact value (deduction of impact from effectiveness) in the set of these factors, with
values of 0.9726 and 0.2763, respectively. Therefore, these two factors are considered as the
most stimulating factors and they need to be taken into consideration in the plans.
Research Interests:
The purpose of this research was to identify and prioritize the antecedents of lack of knowledge sharing among the employees of Rafsanjan Industrial Complex. This research is an applied research based on the nature and method of a... more
The purpose of this research was to identify and prioritize the antecedents of lack of knowledge sharing among the employees of Rafsanjan Industrial Complex. This research is an applied research based on the nature and method of a descriptive-survey research. In this research, the factors were first identified using library studies, and then confirmed and prioritized using a questionnaire. The experts of the present research were 13 people who were randomly selected and included managers and senior employees of Rafsanjan Industrial Complex. Data was analyzed using SPSS 23 and Expert Choice software, and hierarchical process software was used to prioritize factors. The findings from the research data showed that the antecedents of not sharing knowledge are: Technological barriers, which have four sub-components, and the absence of systems are the most important sub-components affecting the lack of knowledge sharing. Organizational barriers are among other effective factors that have eleven sub-components, and the sub-component of lack of problem-finding and problem-solving is the most effective factor on lack of knowledge sharing. Management obstacles are also among the obstacles of not sharing knowledge, which includes six sub-components, and the lack of support for sharing knowledge is one of the most important factors affecting it. Individual obstacles are also among the obstacles of not sharing knowledge, which includes eleven sub-components, and mistrust is the most important sub-component affecting the lack of knowledge sharing. According to the results, it can be said that technological barriers and the lack of required infrastructure and technologies are among the most important factors affecting the lack of knowledge sharing, while individual factors have the least impact, that is, employees have the least impact on the lack of knowledge sharing.
Research Interests:
The purpose of this research is to investigate the effect of knowledge hiding behaviors on employees' silence and organizational deviant behaviors with the mediating role of psychological contract breach. This research is applied in terms... more
The purpose of this research is to investigate the effect of knowledge hiding
behaviors on employees' silence and organizational deviant behaviors with the
mediating role of psychological contract breach. This research is applied in terms of
purpose and descriptive-surveillance in terms of nature. The statistical population of
the current research includes the employees of the large taxpayer’s unit, which consists
of 400 people, of which 227 people were determined as a statistical sample by simple
random method and power analysis method. In order to collect information, a standard
questionnaire was used and the data was analyzed by multivariate analysis based on
structural equation modeling with a covariance-based approach in Amos software
version 24. The research results show the confirmation of rationalized hiding on
defensive silence, evasive hiding on relational silence, rationalized hiding on relational
silence, evasive hiding on ineffective silence, rationalized hiding on ineffective silence
and defensive silence on organizational deviant behavior, relational silence on
organizational deviant behavior and Ineffectual silence on deviant organizational
behavior and Also, the results of the mediation analysis show that the construct
"psychological contract breach" has a mediating role for all relationships between the
dimensions of knowledge-hiding behaviors and the dimensions of silence So that the
said mediation process for the causal relationships between "playing dumb" and
"defensive silence/ ineffective silence" is complete and partial for the rest of the
relationships. In the section of the structural model, among the twenty-one proposed
hypotheses, seventeen were confirmed, among which the effect of relational silence on
organizational deviant behavior had the highest path coefficient (0.33).
behaviors on employees' silence and organizational deviant behaviors with the
mediating role of psychological contract breach. This research is applied in terms of
purpose and descriptive-surveillance in terms of nature. The statistical population of
the current research includes the employees of the large taxpayer’s unit, which consists
of 400 people, of which 227 people were determined as a statistical sample by simple
random method and power analysis method. In order to collect information, a standard
questionnaire was used and the data was analyzed by multivariate analysis based on
structural equation modeling with a covariance-based approach in Amos software
version 24. The research results show the confirmation of rationalized hiding on
defensive silence, evasive hiding on relational silence, rationalized hiding on relational
silence, evasive hiding on ineffective silence, rationalized hiding on ineffective silence
and defensive silence on organizational deviant behavior, relational silence on
organizational deviant behavior and Ineffectual silence on deviant organizational
behavior and Also, the results of the mediation analysis show that the construct
"psychological contract breach" has a mediating role for all relationships between the
dimensions of knowledge-hiding behaviors and the dimensions of silence So that the
said mediation process for the causal relationships between "playing dumb" and
"defensive silence/ ineffective silence" is complete and partial for the rest of the
relationships. In the section of the structural model, among the twenty-one proposed
hypotheses, seventeen were confirmed, among which the effect of relational silence on
organizational deviant behavior had the highest path coefficient (0.33).
Research Interests:
The aim of this research is to standardize the green knowledge management questionnaire among the experts of the Ministry of Sports and Youth of the Islamic Republic of Iran. The survey research method is of the structural equation type,... more
The aim of this research is to standardize the green knowledge management
questionnaire among the experts of the Ministry of Sports and Youth of the Islamic
Republic of Iran. The survey research method is of the structural equation type, which
was implemented in the field. The statistical population of this research was formed by
the experts of the Ministry of Sports and Youth (N=320), from whom 273
questionnaires were collected in the form of available sampling. In order to collect
data, the green knowledge management questionnaire made by Siming et al. (2022)
was used, which consisted of 26 questions. In order to analyze the data, descriptive
indices and statistical tests of Cronbach's alpha coefficient, McDonald's omega
coefficient, theta coefficient, exploratory factor analysis and confirmatory factor
analysis were used in SPSS, Lisrel and Stata statistical software. The results showed
the reliability of the questionnaire (α=0.958, Ω=0.971, θ=0.983). Regarding construct
validity and based on the amount of relationships and significance level, all the
questions had a significant relationship with the components and were able to be a
good predictor for their factor. The ratios of X2 to df are equal to 2.58 and (RMSEA)
which is equal to 0.075, so the model has the necessary fit. Also, the indices of
NFI=0.95, CFI=0.95, GFI=0.91, AGFI=0.90 and IFI=0.96 confirmed the fit of the
model. Regarding the relationships of the components with the concept of green
knowledge management, the results showed that the components of knowledge
creation, knowledge acquisition, knowledge storage, knowledge sharing and
knowledge application were able to be good predictors for the desired concept and
therefore have a significant impact on experts' environmental knowledge.
questionnaire among the experts of the Ministry of Sports and Youth of the Islamic
Republic of Iran. The survey research method is of the structural equation type, which
was implemented in the field. The statistical population of this research was formed by
the experts of the Ministry of Sports and Youth (N=320), from whom 273
questionnaires were collected in the form of available sampling. In order to collect
data, the green knowledge management questionnaire made by Siming et al. (2022)
was used, which consisted of 26 questions. In order to analyze the data, descriptive
indices and statistical tests of Cronbach's alpha coefficient, McDonald's omega
coefficient, theta coefficient, exploratory factor analysis and confirmatory factor
analysis were used in SPSS, Lisrel and Stata statistical software. The results showed
the reliability of the questionnaire (α=0.958, Ω=0.971, θ=0.983). Regarding construct
validity and based on the amount of relationships and significance level, all the
questions had a significant relationship with the components and were able to be a
good predictor for their factor. The ratios of X2 to df are equal to 2.58 and (RMSEA)
which is equal to 0.075, so the model has the necessary fit. Also, the indices of
NFI=0.95, CFI=0.95, GFI=0.91, AGFI=0.90 and IFI=0.96 confirmed the fit of the
model. Regarding the relationships of the components with the concept of green
knowledge management, the results showed that the components of knowledge
creation, knowledge acquisition, knowledge storage, knowledge sharing and
knowledge application were able to be good predictors for the desired concept and
therefore have a significant impact on experts' environmental knowledge.
Research Interests:
The agility of defense project-oriented organizations in carrying out innovative research projects is necessary in order to increase the level of defense deterrence against the threats caused by various military products in the world.... more
The agility of defense project-oriented organizations in carrying out innovative
research projects is necessary in order to increase the level of defense deterrence
against the threats caused by various military products in the world. Therefore, the
current research was developed with the aim of investigating the effect of using
knowledge management on organizational agility with the role of mediating innovation
in defense project oriented organizations. This research is of applied type and its
method is descriptive correlation type which was done by survey method. The
statistical population of the study was made up of 73 defense research units, and an
effort was made to collect and analyze data from the entire statistical population.
Lawson, Jimenez, and Wang and Sharifi questionnaires were used to measure the
variables of knowledge management, organizational innovation, and organizational
agility, respectively. In order to check the validity of the research questionnaires, the
opinion of 5 experts was obtained and after making the necessary corrections, its
formal and content validity was confirmed by them. Also, Cronbach's alpha coefficient
calculated as 0.894 confirmed the reliability of the research questionnaires. Structural
equation modeling technique and Smart-pls software have been used to confirm the
research conceptual model and research hypotheses. The findings of this research
showed that the application of knowledge management has a positive and significant
effect on the agility of defense project-oriented organizations with a coefficient of
0.498 and also through organizational innovation with an indirect effect and with a
coefficient of 0.363, it can improve organizational agility. Therefore, defense projectoriented
organizations should focus more on the effective implementation of
knowledge management, so that by strengthening innovation and improving the level
of organizational agility, they can respond to the rapid changes in the defense
environment and create a suitable level of defense deterrence.
research projects is necessary in order to increase the level of defense deterrence
against the threats caused by various military products in the world. Therefore, the
current research was developed with the aim of investigating the effect of using
knowledge management on organizational agility with the role of mediating innovation
in defense project oriented organizations. This research is of applied type and its
method is descriptive correlation type which was done by survey method. The
statistical population of the study was made up of 73 defense research units, and an
effort was made to collect and analyze data from the entire statistical population.
Lawson, Jimenez, and Wang and Sharifi questionnaires were used to measure the
variables of knowledge management, organizational innovation, and organizational
agility, respectively. In order to check the validity of the research questionnaires, the
opinion of 5 experts was obtained and after making the necessary corrections, its
formal and content validity was confirmed by them. Also, Cronbach's alpha coefficient
calculated as 0.894 confirmed the reliability of the research questionnaires. Structural
equation modeling technique and Smart-pls software have been used to confirm the
research conceptual model and research hypotheses. The findings of this research
showed that the application of knowledge management has a positive and significant
effect on the agility of defense project-oriented organizations with a coefficient of
0.498 and also through organizational innovation with an indirect effect and with a
coefficient of 0.363, it can improve organizational agility. Therefore, defense projectoriented
organizations should focus more on the effective implementation of
knowledge management, so that by strengthening innovation and improving the level
of organizational agility, they can respond to the rapid changes in the defense
environment and create a suitable level of defense deterrence.
Research Interests:
Many companies face various challenges due to insufficient knowledge about organizational knowledge management, and if they do not adopt appropriate strategies, they will lag behind their competitors. Therefore, organizations are... more
Many companies face various challenges due to insufficient knowledge about organizational knowledge management, and if they do not adopt appropriate strategies, they will lag behind their competitors. Therefore, organizations are responding to these challenges by using strategic standpoints such as ambidexterity dimensions, strategic brand management, and acquiring organizational knowledge such as organization process control knowledge (Six Sigma) to improve the performance of their brand or organizational brands. The purpose of this research is to investigate the impact of organizational process control knowledge on the performance of Iranian brands based on individual creativity, strategic brand management, and ambidexterity dimensions (exploration and exploitation). The present research was conducted using a descriptiveexploratory method. The statistical population consisted of Iranian companies currently active in Tehran city. The sampling was done through non-probability convenience sampling, and the sample size was determined to be 301 using the Kline formula.. The data collection tool was a questionnaire, and its validity and reliability were confirmed. The method of data analysis was structural equations, using the SmartPLS program. The results showed that organizational process control knowledge has a positive and significant effect on the dimensions of ambivalence. Additionally, the dimensions of ambivalence have a positive and significant effect on individual creativity and strategic brand management. Finally, the research showed that individual creativity and strategic brand management have a positive and meaningful effect on brand performance. Ultimately, it can be stated that knowledge control within an organization, which is one of the processes of organizational knowledge management, significantly impacts brand performance.
Research Interests:
In the turbulent environment of today's world, if a company or organization does not have the ability to adapt to global changes and developments, it is doomed to collapse and destruction. Therefore, companies and organizations, if they... more
In the turbulent environment of today's world, if a company or organization does not have the ability to adapt to global changes and developments, it is doomed to collapse and destruction. Therefore, companies and organizations, if they want their survival not to be threatened, should accept creativity and innovation as the main keywords of their main strategies, programs and policies. Therefore, the current research was conducted with the aim of knowing and understanding the inertia of innovation in knowledge-based companies. This research is based on mixed research and is qualitative and quantitative, which is applied in terms of purpose and descriptive survey in terms of nature and method. The statistical population of the research is managers and professors of knowledge-based companies, whose opinions are examined in the qualitative and quantitative part of the research as experts. The members of the statistical sample of this research were selected by purposive sampling method. In the qualitative part of the research, the data collection tool is a semistructured interview, the validity and reliability of which was confirmed using the content validity coefficient and intra-coder and inter-coder tests. The tool for collecting information in the quantitative part is a questionnaire whose validity and reliability were confirmed using content validity and retesting. In the qualitative part, the qualitative data obtained from the interview were analyzed using Atlas.ti software and the coding method, and the factors causing innovation inertia in Iranian knowledgebased companies were identified. In addition, in the quantitative part of the research, using the FCM method, the factors that create and the consequences of innovation inertia in Iran's knowledge-based companies are prioritized, and the most important factors that create and the consequences of innovation inertia in knowledge-based companies are identified. The results show that the rule of imitation culture instead of innovation culture with a coefficient of 12.40, intellectual freezing with a coefficient of 12.23, suffering from intellectual arthritis syndrome with a coefficient of 12.00, the effect of representation with a coefficient of 12.18 and the use of previous experiences In solving the new problem with a coefficient of 12.06 are the most important factors inertia of innovation. Also, the factors of reducing efficiency and productivity with a coefficient of 12.77, weakness in learning and problem solving with a coefficient of 12.35, reducing the adaptive power of the organization with a coefficient of 11.93 and the degeneration of creative and non-linear thinking with a coefficient of 11.86 are the most important consequences of innovation inertia in knowledge-based companies.
Research Interests:
The purpose of this research was to investigate the relationship between perceived quantum management skills and organizational inertia with the mediating role of intellectual capital and organizational learning. The type of research was... more
The purpose of this research was to investigate the relationship between perceived quantum management skills and organizational inertia with the mediating role of intellectual capital and organizational learning. The type of research was descriptivecorrelation and the statistical population included employees at University of Kashan (N=623) that by using Morgan's table and simple random sampling 150 people were selected as a sample. The research tools were four questionnaires of quantum management skills, organizational inertia, intellectual capital & organizational learning. The questionnairs studied as content, construction, convergent & divergent. The reliability of questionnaires was estimated through Cronbach's alpha coefficient for quantum skill 0.70, organizational inertia 0.75, intellectual capital 0.87 and organizational learning 0.90. Data analysis was done at the descriptive and inferential level by using SPSS 26 and Smart PLS statistical software. The results showed that the mean of the variables of quantum skills, intellectual capital and organizational learning was higher than the criterion score and the mean of organizational inertia was lower than the criterion score. Path coefficients showed that intellectual capital (Beta=-0.51), quantum skills (Beta=-0.26) and organizational learning (Beta=-0.50) with organizational inertia has a negative & significant relation. Quantum skill (Beta=0.42) with intellectual capital and (Beta=0.45) with organizational learning has a positive & significant relation. In addition, the mediating role of organizational learning and intellectual capital in the relation of quantum skills with organizational inertia was confirmed. Therefore, based on the results, it is necessary that the managers, on the one hand, act in the direction of spreading and expanding the learning culture at the organization level, and on the other hand, make optimal use of the intellectual capital available in the organization, and together with the application of the quantum leadership style, provide the necessary background to facilitate the preparation of employees for the appropriate changes of environmental developments.
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The present study investigates the impact of customer relationship management (CRM) as mediating variable on the relationship between customer knowledge management (CKM) and new product development (NPD). The research is applied in terms... more
The present study investigates the impact of customer relationship management (CRM) as mediating variable on the relationship between customer knowledge management (CKM) and new product development (NPD). The research is applied in terms of purpose and descriptive-survey in nature. The statistical population of the research is the active companies of Khuzestan and West Azarbaijan province, among which 169 companies were selected as a sample based on Cochran's formula and available sampling method. The data collection tool was a standard questionnaire which has taken of literature. The dimensions of customer knowledge management variable, including knowledge about the customer, from the customer, and for the customer, respectively, have been measured based on the scales of Buchnoska (2011), Moosakhani, Haghighi, and Torkzadeh (2012), and Shami Zanjani and Najafloo (2011). The dimensions of customer relationship management variable including information, value, and multi-channel communication have been measured according to the scales of Kohli and Jaworski (1990), Jarvis, et al. (2003), and Jindal, et al. (2007). Also, New Product Development variable has been measured based on the scale of Cooper and Kleinschmidt (1995). To analyze the data, partial least squares method and SmartPLS software were used. Data reliability examination using Cronbach's alpha coefficient and composite reliability test showed that the lowest value of Cronbach's alpha is related to the variable of customer knowledge with a value of 0.775 and the lowest value of composite reliability is related to the variable of customer knowledge with a value of 0.843. Therefore, the reliability of all variables was confirmed. The results showed that the path coefficient of CKM-CRM and CKM-NPD has been 0.833 and 0.612, respectively, the path coefficient of CRM-NPD has been 0.774, and the mediating effect of CRM on the CKM-NPD relationship has been 0.648. So all cases are significant at the 5% error level. These findings have several important scientific and practical implications, and therefore it is suggested that companies pay special attention to the importance of customer relationship management in activating knowledge management talent and new product development.
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Nowadays, knowledge-based companies can create and strengthen dynamic capabilities by synergizing knowledge in the stages of integration and knowledge acquisition. Therefore, the aim of this study is to analyze and investigate the factors... more
Nowadays, knowledge-based companies can create and strengthen dynamic capabilities by synergizing knowledge in the stages of integration and knowledge acquisition. Therefore, the aim of this study is to analyze and investigate the factors affecting knowledge synergies in the science and technology park of Yazd's knowledge-based companies. To conduct this research, the influential factors in the formation of knowledge synergies within knowledge-based companies were initially examined. Then, using the interpretive structural modeling approach, the identified factors were structured. To validate the conceptual model of the research, the structural equation modeling approach and SmartPls3 software were used, and the statistical population of this research consisted of experts, specialists, and employees of knowledge-based companies in the Yazd Science and Technology Park. The sampling method in the structural equation section of this research was an available sampling method. In this study, 186 questionnaires were completed and analyzed at the sixth and initial level of the model, the environmental background factor was placed, at the fifth level, the management leadership factor, and at the fourth level, the organizational culture factor. At the third level, the factors of resources, vision and strategy, and social capital were considered. At the second level, the factors of training and employee commitment, and finally, at the final level, the information technology factor were placed. Among the other findings of this research, it can be mentioned that the training and employee commitment of knowledge-based companies in the Yazd Science and Technology Park have an impact on information technology
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This study examines the impact of knowledge-based leadership on human resource development, considering the mediating role of innovative work behavior. This study belongs to quantitative research and adopts a comparative approach in terms... more
This study examines the impact of knowledge-based leadership on human resource development, considering the mediating role of innovative work behavior. This study belongs to quantitative research and adopts a comparative approach in terms of research philosophy. The statistical population of this research consists of 120 experts from knowledge-based organizations operating in Lorestan Science and Technology Park. 92 people were selected as the sample using the Morgan table by simple random method. The instrument used to collect data in this research is the standard questionnaire by Vitala (2004), Shai et al. (2004), and Jansen (2004), whose validity and reliability were confirmed using content validity and Cronbach's alpha. The structural equation modeling approach and spss and pls software was used to investigate and test the hypotheses. The results show that at a confidence level of 0.95, knowledge-based leadership has a positive and significant impact on human resource development. In addition, knowledge-based leadership has a positive and significant effect on innovative work behavior. The research results show that innovative work behavior plays a mediating role in the effect of knowledge-based leadership on human resource development.
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Today, with regard to preserving the environment and generating sustainable income, the closed-loop supply chain is at the center of attention as a means to reuse products. However, utilizing knowledge management in these chains without... more
Today, with regard to preserving the environment and generating sustainable income, the closed-loop supply chain is at the center of attention as a means to reuse products. However, utilizing knowledge management in these chains without modern technologies such as blockchain is challenging. For this purpose, knowledge blockchains have been developed to enhance these capabilities. On the other hand, knowledge-based companies in the country, if they can harness the benefits of knowledge blockchains in their closed-loop supply chain structure, will be able to gain many advantages. This research has been conducted as an innovative effort to integrate knowledge management with the modern technology of knowledge blockchains in the closed-loop supply chain of knowledge-based companies. The objective of this research is to improve the performance and efficiency of these companies in knowledge management and the utilization of knowledge blockchains in the field of the closed-loop supply chain. To achieve this goal, first, by reviewing the research background, 10 factors influencing this research were identified. Subsequently, to validate the impact of these factors on the implementation of knowledge blockchains in the supply chain of knowledge-based companies, a One sample t test was employed. By confirming the influence of 10 significant factors and utilizing data from 14 knowledge-based companies situated in Yazd Science and Technology Park and collecting 83 questionnaires, the current status of knowledge-based companies in implementing blockchains in their closed-loop supply chain was identified using the fuzzy cognitive map technique. Based on the developed system structure, backward and forward scenarios were designed. The research findings indicate that the cooperation factor exerts the greatest influence on the behavior of other research factors. Among other results of the research, we can highlight the significant role of the reliability and security assurance factor compared to the interoperability factor.
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Rapid technological development, the fluid flow of knowledge, and ever-increasing change are among the obvious features of the environment facing today's organizations. The complexity of the information age will make the new millennium a... more
Rapid technological development, the fluid flow of knowledge, and ever-increasing change are among the obvious features of the environment facing today's organizations. The complexity of the information age will make the new millennium a breeding ground for organizations that harness the amazing capabilities of knowledge and use it to be more successful in the breathtaking marathon of global competition. The tool that these organizations have in their hands to achieve their goals is the knowledge management system. Therefore, the current research was carried out by identifying the antecedents and consequences of the establishment of the human resources knowledge management program based on the human resources onboarding system. This research is applied in terms of purpose and survey in terms of data collection method. The statistical population of the research is managers and human resource managers of government organizations including Lorestan Governorate in Lorestan Province which among whom 25 people were selected as sample members using the purposive sampling method and based on the principle of theoretical saturation. The data collection tool in the qualitative part of the research is an interview and in the quantitative part is a questionnaire. The validity and reliability of the research interview were confirmed using content validity and theoretical validity and intra-coder with agreement coefficient 0/81 and inter-coder reliability with agreement coefficient 0/76. Also, the validity and reliability of the research questionnaire were measured by content and retest validity with agreement coefficient 0/79. To analyze the data in the qualitative part, the content analysis approach and the coding method were used using Atlas.ti software, and in the quantitative part, the FCM method was used. The findings of the research show that the most important antecedent factors are, respectively, dealing with the phenomenon of knowledge inertia with centrality (23/28), online implementation of training programs required by the organization (23/23), ease of access to information and data needed by employees (22/99), and dealing with the hoarding of organizational knowledge (22/66). Also, the most important consequences of the establishment of the knowledge management system of human resources based on the onboarding system are synchronization with the fluidity of knowledge and the ever-increasing changes in technology with centrality (23/89), increasing the information literacy and technology literacy of employees (23/48), sharing experiences between experienced people and newcomers to the organization (23/2) and reducing educational costs and organizational socialization (23/17).
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Knowledge is a key element in fostering product and service innovation. One of the newest concepts proposed for using knowledge resources outside the organization is the concept of knowledge co-creation. Knowledge co-creation means the... more
Knowledge is a key element in fostering product and service innovation. One of the newest concepts proposed for using knowledge resources outside the organization is the concept of knowledge co-creation. Knowledge co-creation means the processes of voluntary collaboration between customers, researchers and organizational managers to create knowledge about products and services. The most important actor that plays a role in the cocreation of knowledge is the customer. The issue of customer knowledge co-creation is not yet well known in our country's insurance industry, so identifying its components and determining the influence of each of them is one of the challenges of current insurance companies. Therefore, the purpose of this study is to identify the components of customer knowledge co-creation and provide a model of relationships between customer knowledge co-creation components in the country's insurance industry. The present study is a fundamental research based on the purpose and based on the data collection method is a descriptive-survey approach. In order to identify the components of the research, interviews were conducted with 14 experts including insurance industry managers and faculty members who are experts in this field. In order to present the model of component relationships, the standard questionnaire of interpretive structural modelling approach, which is based on pairwise comparisons, was completed by 10 experts. As a result of data analysis based on Grounded theory, 51 primary codes and 7 categories were extracted, which were classified into 5 levels by interpretive structural modeling approach. In this model, the component of "ICT infrastructure" is at the lowest level, which indicates the highest penetration among other components, which means that the change and development of this component, causes a change and development of other components of the model. Also, the components of "motivating customers" and "building trust", which are at the first level of the model, are the most influential components of the model. Therefore, in order to optimally implement the process of customer knowledge co-creation in insurance companies, strengthening the components of lower levels of the model, which have more influence, should be a priority in management decisions.
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In recent years, the growth and expansion of data production in various fields, while creating challenges regarding their management, provide opportunities for companies to achieve more accurate predictions about changes. has provided an... more
In recent years, the growth and expansion of data production in various fields, while creating challenges regarding their management, provide opportunities for companies to achieve more accurate predictions about changes. has provided an environment. Therefore, there is a need for an expert diagnostic tool to position the competencies of knowledge management and business intelligence for comprehensive optimization of strategic analysis and intelligent decision support of strategic organizational performance management. In fact, tools such as business intelligence, by identifying environmental trends, provide the basis for timely decision-making and action for the organization. On the other hand, one of the indicators of the economic development of countries is the level of development of the insurance industry in those countries. The use of technology in the insurance industry in order to give more people access to financial services has received more attention than before, so that new insurance businesses have entered the field of competition with traditional insurance companies by creating a unique value proposition and improving the business model. In this research, a model was designed for smart business in the insurance industry. In this research, data base theory and qualitative findings were analyzed with MAXQDA software and finally, Strauss and Corbin data base theory paradigm model framework was used to design the model. The participants in this research are experts and managers of the insurance industry, whose number is 16 and they were selected based on a purposeful judgment. By analyzing the data, five categories were extracted, and finally by determining the causal conditions (accessibility quality, electronic acceptance and perceived risk), background conditions (internet limitations, ICT infrastructure and insurance policies) , intervening conditions (users' knowledge level, managers' attitude and perceived security "confidentiality"), central category (smartening the insurance industry), strategies (strengthening the culture of using the Internet, developing digital security and developing the level of knowledge) and consequences (achieving opportunities growth, competitive advantage and profitability) business intelligence model of the insurance industry was presented.
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Lack of establishment of coherent systems of knowledge management in energy policymaking network, considering the dispersion and changes in the policy actors of this field and the effect of their specialized knowledge and experience on... more
Lack of establishment of coherent systems of knowledge management in energy policymaking network, considering the dispersion and changes in the policy actors of this field and the effect of their specialized knowledge and experience on the quality of policymaking, It will force the government and related organizations to undertake a chief part of the costs of the trial and error and previous experiences for the following policies again. Therefore, this research with an inductive approach and using the qualitative method of thematic analysis and using the MAXQDA software seeks to develop a pattern for knowledge management in the country's energy policymaking network. For this purpose, after examining the theoretical foundations and analyzing the relevant documents and laws, number of 19 people of experts was interviewed using the purposeful sampling method. Based on them, 99 basic themes; 32 organizing themes and 7 global themes have been identified. The validity of the results has been examined and the reliability of the research has been confirmed by calculating the percentage of agreement observed between different coding. Finally, the concepts; dimensions and factors affecting on knowledge management in the policymaking network of the energy field including the network of Activists, policy network, knowledge infrastructure, knowledge acquisition, knowledge retention, knowledge sharing, and knowledge application, and their relationship with each other has been extracted and the final pattern of this research has been proposed.
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Innovation is considered as a vital factor for companies in order to create value and maintain a competitive advantage in today's highly complex and dynamic environment. Innovations is strongly dependent on knowledge, expertise, and... more
Innovation is considered as a vital factor for companies in order to create value and maintain a competitive advantage in today's highly complex and dynamic environment. Innovations is strongly dependent on knowledge, expertise, and commitment of employees and the value of senior management knowledge as key inputs in the value creation process. Knowledge is recognized as an important source of competitive advantage and value creation to improve performance, as an essential element for sustainable development. Therefore, the purpose of this study was to investigate the effect of the value of top management knowledge and knowledge sharing methods on innovation and organizational performance. This research is applicable purposively and descriptively in nature. The statistical population of the existing research is the managers of technology or knowledge-based companies located in the growth center of Ferdowsi University of Mashhad. From this statistical population, 110 samples have been considered by available sampling method. The data collection tool was Singh et al.'s (2019) questionnaire. It has been used to measure face validity from the point of view of experts and convergent and divergent validity and factor loadings. Cronbach's alpha and composite reliability were used to measure reliability. The total Cronbach's alpha value was estimated to be 0.916, which is in the acceptable range. Data analysis was performed using structural equation modeling method and Smart PLS 3 software. The results showed that the value of top management knowledge had a positive and significant effect on knowledge sharing methods with a path coefficient of 0.623, and a T-statistic of 10.04. Knowledge sharing methods had a positive and significant effect on open innovation of input and output with path coefficients of 0.461, 0.538 and T-statistics 4.806, 7.27, respectively. Input-open innovation had a positive and significant effect on the performance of the organization with a path coefficient of 0.381, and T-statistic of 3.706, but open-innovation innovation did not have a significant effect on the performance of the organization with a path-factor of 0.186, and T-statistic of 1.342. The value of top managers’ knowledge with the mediating role of knowledge sharing methods with path coefficients of 0.287, 0.335 and T-statistic of 4.003, 5.029 has a significant effect on open input and output innovation. Knowledge sharing methods with the role of mediator of open input innovation had a significant effect on the performance of the organization with a path coefficient of 0.176, and T-statistic of 2.707, but methods of knowledge sharing with the mediator role of open innovation output on the performance of the organization with a path coefficient of 0.1, and T-statistic of 2227/1 had no significant effect. Therefore, it is concluded that the value of knowledge of top managers affects the ways of knowledge sharing and open innovation and organizational performance in knowledge-based companies.
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The purpose of the present study was to investigate the analysis of knowledge-based leadership relationship, knowledge management behavior, and innovation performance in small and medium-sized companies in Chaharmahal and Bakhtiari... more
The purpose of the present study was to investigate the analysis of knowledge-based leadership relationship, knowledge management behavior, and innovation performance in small and medium-sized companies in Chaharmahal and Bakhtiari province by modifying staff orientation. The present study was correlation in terms of correlation and purpose. The research tool is based on Donat and Pablod's standard Questionnaires (2015), Jang et al. (2017), Shamim et al. (A2017) and Sojan et al. (19940) After measuring validity (Fornel and Lockers's convergent and divergent) and Reliability (Cronbach's alpha, Combined and Dystra), through the participation of 140 small and medium-The data analysis method was implemented at two descriptive and inferential levels through SPSS25 and Warppls8 software. The results showed that knowledge-based leadership had a significant impact on all aspects of knowledge management behavior (business, transfer, documentation, and application). The findings also showed that knowledge-based leadership has influenced innovation performance through all aspects of knowledge management behavior. Ultimately, the target orientation of employees has been able to adjust the relationship between knowledge-based leadership and knowledge documentation as well as knowledge application.
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Understanding what obstacles are in the direction of knowledge management is essential, despite the importance of this issue, a comprehensive study has not been conducted so far. The purpose of this study is to identify and categorize the... more
Understanding what obstacles are in the direction of knowledge management is essential, despite the importance of this issue, a comprehensive study has not been conducted so far. The purpose of this study is to identify and categorize the challenges facing Iranian organizations for implementing knowledge management based on the study of previous research between 2011 to 2021 by ultra combination Method. In the present study, the 7-step method of Sandluski and Baruosu has been used. For this purpose, searching, and identifying research-related research through the library search system on websites such as Academic Jihad, Islamic Computer Science Research Center, Scientific Articles of Country Provision, Iranian Magazines, and Net Science were studied, and 188 relevant articles were then extracted, then Based on the title, abstract and text of related research, prioritization and elimination of unwanted or less related cases were discussed and finally 31 final articles were selected. The data analysis method is based on open coding and the results of the study include 59 codes (challenge) below 4 main components: managerial and structural factors (28 codes), executive factors (17 code), cultural factors (10 codes) and technology and infrastructure factors (4 code) were categorized.
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The purpose of this study is to identify the impact of the poisoned atmosphere and the perceived organizational support on knowledge sharing. In terms of purpose, it is a practical research and from the perspective of data collection, it... more
The purpose of this study is to identify the impact of the poisoned atmosphere and the perceived organizational support on knowledge sharing. In terms of purpose, it is a practical research and from the perspective of data collection, it is a descriptive correlation. The statistical population of this study is 1648 staff of Sarab city educational institutions. According to the Korjesi and Morgan's table, the sample size was set at 313 people and selected by the class sampling method, which reached 248 after removing the outbound data. The data were compiled using the standard rural organizational atmosphere questionnaires, Dixon knowledge sharing and standardized organizational support questionnaire, designed and validated based on the Alan and his colleagues' Model. Data analysis was performed using Pearson's correlation test and structural equation modeling. The results illustrate the conceptual model fit and confirm all the hypotheses; So that all the direct effects on the model presented as well as the indirect effect of the poisoned organizational atmosphere on knowledge sharing were confirmed through the mediation of perceived organizational support. The results of the study state that perceived organizational support can reduce the negative impact of the poisoned atmosphere on the knowledge of the staff of educational institutions; Therefore, it is necessary for the atmosphere of educational institutions to be nontoxic in order to reveal the intention of the organization in providing support to employees and thus not consider knowledge sharing as a contrary to their own interests.
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Since the ISO 30401 Standard of Knowledge Management Systems is still confronted with ambiguities, its implementation by organizations, incompatibility, and doubts. The purpose of this study is to investigate whether ISO 30401 can be used... more
Since the ISO 30401 Standard of Knowledge Management Systems is still confronted with ambiguities, its implementation by organizations, incompatibility, and doubts. The purpose of this study is to investigate whether ISO 30401 can be used as a new criterion for value-making and knowledge management research and the basis for certification? This article is an analytical-descriptive approach and content analysis that describes the structure and content of ISO 30401 and systematically uses the components and stimuli of the research identified from identified research of the knowledge management studies validating and testing them. To achieve this, databases were identified and categorized from articles containing these components and published between 2010 and 2021, and finally 57 qualitative researches out of 271 researches were chosen. The findings showed that ISO 30401 successfully combines a variety of studies in an international practical standard. This research explains how ISO 30401 standard and certification may help create value and refer to possible management initiatives to realize value increase; Provides guidelines for further operationalization by certification and implementation organizations by managers and what they should do to add value when implementing ISO 30401.
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Knowledge management (KM) creates a collaborative environment that contributes to the improvements in the supply chain. It guarantees the access of members to external knowledge and the overall supply chain improvement in the competitive... more
Knowledge management (KM) creates a collaborative environment that contributes to the improvements in the supply chain. It guarantees the access of members to external knowledge and the overall supply chain improvement in the competitive environment. The steel industry is considered as the second 'key' and 'strategic' industry after the oil and petrochemical industry in Iran. Implementing knowledge management in supply chains causes many costs due to some challenges. This study aims at selecting and ranking the KM challenges and solutions in order to apply them for improvement in the supply chain overall performance. First, the experts are asked to name and shortlist the challenges and solutions for the supply chain KM. The mentioned experts include 14 KM departments managers in the steel industry supply chain (Foolad Mobarakeh Complex, Ghaltaksazan Sepahan, Iran National Copper Company, Iran National Steel Company, Iran Alloy Steel Company and Isfahan Alloy Steel Company), KM consultants and KM professors. In order to identify the internal relationships among variables, the decision-making trial and evaluation laboratory-DEMATEL is adopted. Afterwards, best-worst method (BWM) is utilized for weighting the challenges. Finally, complex proportional assessment (COPRAS) is used to rank the solutions to handle challenges. Matlab and Excel are used to analyze the results which are also verified in the steel industry supply chain. The findings indicated that lack of leaders' commitment towards KM, having a system of encouragement and reprimand for knowledge sharing and differences in the interests, values and culture of supply chain members are the most important challenges. Positive leadership towards KM, setting up incentives and reward systems for KM and strengthening the culture of cooperation in the chain are the highest rank solutions for removing the challenges or reducing their negative impacts.
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Today, the focus on organizational knowledge management as one of the strategic and key areas of organizational improvement and excellence is growing. The special place of knowledge management in standards and models of organizational... more
Today, the focus on organizational knowledge management as one of the strategic and key areas of organizational improvement and excellence is growing. The special place of knowledge management in standards and models of organizational improvement and excellence has changed in the past few years and it is now evaluated as one of the main business areas of the organization. This change is quite noticeable and significant in the new version of the European Quality Management Foundation (EFQM) organizational excellence model, published in 2020. On the other hand, applying a comprehensive and international model in order to promote and improve organizational knowledge management is one of the issues and challenges ahead of the organizations. Accordingly, the purpose of this study is to investigate the impact of improving knowledge management deployment as one of the main components of organizational value chain and its final impact on strategic and operational performance of the organization, using the new model of excellence edition 2020. The statistical population of the present study is over 90 companies and institutes affiliated to the Executive Headquarters of Imam Khomeini's Command Organization, with the experience in participating in the process of organizational excellence evaluation. A number of 67 expert questionnaires were sent and completed. To analyze the data, the structural equation modeling approach with partial least squares method and Smart PLS software was used. The results show that the new model of organizational excellence is a good framework for improving the establishment of knowledge management, in terms of deepening the issue of knowledge management, especially from the aspects of organizational culture, knowledge-based leadership and knowledge interaction with the key stakeholders and, ultimately leads to improved strategic and operational performance.
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The trend of increasing importance and impact of knowledge in defense organizations is undeniable. In this regard, in order to manage knowledge and its acquisition and creation in defense organizations, it is necessary to pay full and... more
The trend of increasing importance and impact of knowledge in defense organizations is undeniable. In this regard, in order to manage knowledge and its acquisition and creation in defense organizations, it is necessary to pay full and comprehensive attention to the issue of knowledge social computing. Knowledge social computing is a branch of knowledge management literature that is a kind of development of intellectual capital, software and hardware that is used with the necessary conditions to exchange or combine a concept or category. The purpose of this study is to design a pattern of knowledge social computing in the defense organizations of the Islamic Republic of Iran based on the values of the school of pure Islam, which extracts key and important points. Relevant codes have been extracted through the study of sources such as the Holy Quran, hadiths, Islamic texts and the orders of the Imams of the Islamic Revolution, from the perspective of beneficial science and by reviewing interviews with the defense industry experts. The research approach is a mixed method with a partially mixed sequential dominant status design. In this research, three methods of "domain review-Grounded theory-survey" have been used. First, qualitative and then quantitative data have been collected and analyzed. In the qualitative phase, first the internal and external sources related to the domain review method have been extracted and then while reviewing the relevant archival sources, an interview has been conducted with defense experts and then using the qualitative method of the Grounded Theory, 298 indicators, 32 concepts, 14 components and 8 dimensions have been extracted. In the quantitative phase, a questionnaire has been used to collect data, and the seven-point Likert scale has been used for assessment. To confirm the components of the framework and explain their relationships, the survey method has been used. The results show that the two dimensions of power and scientific independence and indigenous facilities and capacities are the most related ones to the social computing of knowledge in defense organizations. One of the important results of this research is the essential role of knowledge social computing, which can document most of the knowledge assets of defense organizations that are produced by individuals during the work processes, and the process of absorbing, acquiring and creating knowledge to the point of scientific demarcation.
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The movement towards knowledge-based management and administration in today's world and achieving competitive excellence in organizations has made knowledge sharing an important issue. In other words, the lack of knowledge sharing in the... more
The movement towards knowledge-based management and administration in today's world and achieving competitive excellence in organizations has made knowledge sharing an important issue. In other words, the lack of knowledge sharing in the organization leads to inefficiency in organizational knowledge management. The purpose of this study is to explain and localize the effective cultural components in knowledge sharing in order to provide solutions for knowledge sharing improvement. The present study seeks to extract the cultural components effective in knowledge sharing by using structural equation modeling. For this purpose, by reviewing the research literature, effective cultural components in knowledge sharing in the form of 8 components are identified. Then, based on the identified components, a researcher-made questionnaire is designed in the form of 36 items. The statistical population of this study includes all the officials of a government organization comprising of 75 personnel, utilizing the counting method due to the limitation of the population. The research method of this descriptive-survey research using structural equation modeling with Smart Pls software and measurement tool is a five-choice questionnaire based on Likert scale. Cronbach's alpha and combined reliability (CR) are used to evaluate the reliability of the data collection tool, whilst in addition to face validity, the AVE tool is used to evaluate the validity. The results of the analysis of the research findings show that among the identified cultural components, the components of trust, organizational communication, commitment, participation and cooperation and teamwork, reward and encouragement and support have the most positive impact in descending order on the employee knowledge sharing. of course, three other cultural components (leadership and learning and enrichment) which are certainly influential in knowledge sharing have not become significant in this study.
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To play a role in civilization, universities have two main missions, which are: 1) training managers and experts and 2) producing thought and knowledge. The Islamic Republic of Iran, as the main core of the modern Islamic civilization,... more
To play a role in civilization, universities have two main missions, which are: 1) training managers and experts and 2) producing thought and knowledge. The Islamic Republic of Iran, as the main core of the modern Islamic civilization, needs the scientific interaction of the university with society and industry to identify its system of problems in order to carry out these missions. In this regard, the present research has been done with the aim of providing a framework for knowledge networking and knowledge management of universities to play a role in civilization building. This research is of developmental type and was done with thematic analysis method. The main source of information collection for coding is the collection of written statements and documents of the Supreme Leader of the Revolution through keyword search and text reading. Based on this, after considering the data, 77 basic themes and 13 organizing themes and 3 overarching themes including "knowledgeable core", "capable network", "pests" and "results and consequences" in the form of a network map (website), display It will be given. The results of the present research show that the knowledge core in Taraz University of the Islamic Revolution includes the components of science and technology centers, management and leadership campuses, commercialization and technology transfer, and future studies, innovation and knowledge management, and its capable network in the field of achievement The science and technology cadre includes the network of universities, the network of elites and scholars, the network of scientists and the network of knowledge-based companies.
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Knowledge is always considered a valuable asset and strength for organizations, and its achievement is a competitive advantage for organizations. Just as sharing knowledge has positive consequences for the organization, knowledge hiding... more
Knowledge is always considered a valuable asset and strength for organizations, and its achievement is a competitive advantage for organizations. Just as sharing knowledge has positive consequences for the organization, knowledge hiding can have destructive effects on the organization's performance in various aspects. It is necessary to encourage the factors that reduce the knowledge hiding behavior of employees, and one of the strongest factors of this is the leadership in the organization. The aim of this study is to systematic review the impact of different leadership styles on knowledge hiding with a metaanalytical approach. From a total of 167 articles that were obtained in the initial search from reliable scientific information and citation databases, 24 articles were finally selected for meta-analysis based on the protocol clauses. The analyzes show that according to the heterogeneity of the reviewed studies in relation to the research hypotheses based on the random effect size, the effect of all leadership styles on knowledge hiding is confirmed. Also, the results of the fail-safe N test show the stability and immutability of the results of this research. The results of this research show that ethical, altruistic, knowledge, inclusive and empowering leadership styles have a negative effect on knowledge hiding and exploitative leadership style has a positive effect on knowledge hiding.
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This research was done with the aim of explaining the dimensions and components of knowledge governance in the organization with a systemic approach. The current research was conducted with a qualitative approach and a meta-synthesis... more
This research was done with the aim of explaining the dimensions and components of knowledge governance in the organization with a systemic approach. The current research was conducted with a qualitative approach and a meta-synthesis method. In this research, 451 related scientific sources were selected from various internal and external sources in the period before 2022, and using the meta-synthesis method and the use of "Critical Appraisal Skills Program" (CASP), finally 105 scientific researches were selected in line with the goal of the research. were evaluated and reviewed. In this regard, by applying a systemic approach and using the open coding method, relevant codes were identified and extracted in three main categories including input, process and output. The findings of the research show that the input of the model includes the nature of organizational knowledge governance (approach, nature and subject). Also, the governance process of organizational knowledge includes requirements, effective factors, obstacles and tools. The output of the obtained organizational knowledge governance model also includes functions and achievements. The topic (conceptual model of organizational knowledge governance) and the approach (system approach) of the current research have an innovative and unique aspect. The results of the present research can facilitate the implementation of knowledge governance in organizations.
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The success of accelerators requires continuous growth and improvement of the capacity to absorb knowledge from internal and external organizational resources. In this regard, the present study is aimed to design a model for improving the... more
The success of accelerators requires continuous growth and improvement of the capacity to absorb knowledge from internal and external organizational resources. In this regard, the present study is aimed to design a model for improving the capacity of knowledge absorption in startup accelerators. This study is an applied-developmental design in terms of purpose, and non-experimental (descriptive) in terms of data collection and a cross-sectional study. Also, in this study, a mixed research method (qualitative-quantitative) is used. The data collection measure in the qualitative section is semi-structured interview, and in the quantitative section, ISM questionnaire is used. The Holsti coefficient is used to validate the qualitative section,The validity of the ISM questionnaire was confirmed by using the Face validity method and evaluating the opinions of the judges, and the reliability of the questionnaire was also confirmed by the Test-Retest method.The statistical population includes the managers of startup accelerators who are selected by the purposeful sampling method and theoretical saturation was achieved with 15 interviews. Thematic analysis method and "MAXQDA"software were used for data analysis in the qualitative and Excel software was used to analyze ISM data.Then, using the interpretive-structural modeling method, the research model was presented. Finally, using MICMAC analysis, the type of variables has been identified based on their influence and susceptibility to other variables. The research findings showed that development of knowledge absorptive capacity includes the components of human resource empowerment, knowledge management, environmental challenges, knowledge absorptive capacity infrastructure, knowledge absorptive capacity strategy and improving the performance of accelerators Also, in the final model, the human rsources emmpowerment is the most influential components and is placed at level 4. Therefore, any program or action to enhance knowledge absorption capacity in accelerators should focus on the key and fundamental role of this factor. This components have high penetration power and low dependence in enhancing knowledge absorption capacity in accelerators and is among the priorities for action in improving knowledge absorption in startup accelerators.
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The present study examines the impact of knowledge management and knowledge sharing on the performance and loyalty of employees with the moderating role of innovation in Tabriz Petrochemical Company. This research is applied in terms of... more
The present study examines the impact of knowledge management and knowledge
sharing on the performance and loyalty of employees with the moderating role of
innovation in Tabriz Petrochemical Company. This research is applied in terms of
purpose and descriptive-survey in terms of nature. The statistical population of the
present research consists of employees of Tabriz Petrochemical Company, under the
ownership of National Iranian Petrochemical Industries Company, which has 941
official employees; Out of this number, about 160 people responded to the
questionnaire items as a sample based on Cochran's formula and using the available
sampling method. The data collection tool was a researcher-made questionnaire taken
from researchers' studies. In order to measure the validity of the questionnaire from
face validity using experts' opinions and its content validity with relative content
validity index, relying on the opinions of 10 experts who are knowledgeable about the
research topic and its reliability or validity with the help of Cronbach's alpha
coefficient test and composite reliability. is placed Data were analyzed using spss
software and partial least squares method and Smart PLS software. were analyzed.
Examining the results of this research showed that knowledge management has a
significant effect on employee performance with a coefficient of 20.206 and on
employee loyalty with a coefficient of 19.807; In addition to this, innovation as a
moderator has been able to moderate the relationship between knowledge management
and employee performance with a coefficient of 3.936 and with a coefficient of 2.468
the relationship between knowledge management and employee loyalty. Therefore, the
results showed that knowledge management has a major role in the performance and
loyalty of employees and innovation is able to moderate this relationship. Therefore, in
this regard, it is suggested that managers prepare the ground for increasing the loyalty
of employees and help improve the performance of the organization by managing
knowledge and facilitating its sharing and using innovative methods in the
organization.
sharing on the performance and loyalty of employees with the moderating role of
innovation in Tabriz Petrochemical Company. This research is applied in terms of
purpose and descriptive-survey in terms of nature. The statistical population of the
present research consists of employees of Tabriz Petrochemical Company, under the
ownership of National Iranian Petrochemical Industries Company, which has 941
official employees; Out of this number, about 160 people responded to the
questionnaire items as a sample based on Cochran's formula and using the available
sampling method. The data collection tool was a researcher-made questionnaire taken
from researchers' studies. In order to measure the validity of the questionnaire from
face validity using experts' opinions and its content validity with relative content
validity index, relying on the opinions of 10 experts who are knowledgeable about the
research topic and its reliability or validity with the help of Cronbach's alpha
coefficient test and composite reliability. is placed Data were analyzed using spss
software and partial least squares method and Smart PLS software. were analyzed.
Examining the results of this research showed that knowledge management has a
significant effect on employee performance with a coefficient of 20.206 and on
employee loyalty with a coefficient of 19.807; In addition to this, innovation as a
moderator has been able to moderate the relationship between knowledge management
and employee performance with a coefficient of 3.936 and with a coefficient of 2.468
the relationship between knowledge management and employee loyalty. Therefore, the
results showed that knowledge management has a major role in the performance and
loyalty of employees and innovation is able to moderate this relationship. Therefore, in
this regard, it is suggested that managers prepare the ground for increasing the loyalty
of employees and help improve the performance of the organization by managing
knowledge and facilitating its sharing and using innovative methods in the
organization.
Research Interests:
The role of organizational knowledge in the economic development of countries and the creation of added value, especially in developing countries, has been the focus of development-oriented economists and politicians. In this view,... more
The role of organizational knowledge in the economic development of countries and the creation of added value, especially in developing countries, has been the focus of development-oriented economists and politicians. In this view, knowledge-based industries and new technologies, as well as the growth of knowledge-based companies, are very important. Technological learning is one of the important topics for developing innovation and improving the business performance of these companies. The purpose of this research is to provide an integrated model for improving the business performance of knowledge-based nanotechnology companies based on technological learning modes. In terms of purpose, this research is applied, in terms of data collection method, it is a correlational description and in terms of data type, it is a quantitative research. Structural equation modeling and partial least squares method and SPSS and SMART PLS software were used for data analysis. Using appropriate techniques, the reliability and validity of the structures were measured and confirmed. The results of the model in the standard estimation mode showed that the direction and intensity of the relationship between all the variables were acceptable and the model had appropriate validity. The findings of this research confirmed the existence of a positive and significance relationship between different modes of technological learning, innovation and commercial performance of nanotechnology companies. Also, the experience-based learning mode has a greater impact on the innovation and business performance of these companies than the science-based learning mode, and external drivers have a greater impact on the technological learning modes of nanotechnology companies than internal drivers.
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The creation of a free trade zone plays an important role in the circulation of exports, economic growth and employment, but financial, managerial and economic reasons have caused that there has been no serious movement to achieve the... more
The creation of a free trade zone plays an important role in the circulation of exports, economic growth and employment, but financial, managerial and economic reasons have caused that there has been no serious movement to achieve the goals and some of the desired goals have not been realized. This research has been done with the aim of designing a policy package of marketing knowledge in free trade zones based on the acquisition of tacit knowledge of experts. This research is qualitative and inductive in nature with a survey strategy that uses the interview technique. After reviewing books, documents and research articles, which after several stages of screening 84 cases, 21 components have been identified that have played a major role in creating marketing policies of free trade zones. presented the main policies (mother) and supporting policies in three categories: barrier, enabler and facilitator. This policy package promotes the innovation of marketing knowledge programs of free trade zones and improves the effectiveness and efficiency of the marketing programs of the zones. Free trade is achieved through increasing integrations with regard to parent policies and supporting policies.
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The present study examines the effect of ethical leadership on knowledge concealment by explaining the mediating role of relational social capital and instrumental thinking. This research is among quantitative research and also has a... more
The present study examines the effect of ethical leadership on knowledge concealment by explaining the mediating role of relational social capital and instrumental thinking. This research is among quantitative research and also has a comparative approach in terms of research philosophy. The statistical population of the research is 360 employees of Lorestan University, considering that the size of the statistical population is limited and specific, Morgan's formula was used to determine the sample size, and at the level of 95% of the sample volume, 182 people were determined and selected by available sampling method. In this research, the standard questionnaire was used whose validity and reliability have been confirmed using the content validity method and Cronbach's alpha. In this research, structural equation modeling approach and SPSS and PLS software were used to investigate and test the hypotheses. The findings showed that ethical leadership has a negative and significant effect on knowledge concealment. Also, ethical leadership has a positive and significant effect on relational social capital and a negative and significant effect on instrumental thinking. The research results show that relational social capital and instrumental thinking play a mediating role in the effect of ethical leadership on knowledge concealment.
Research Interests:
Knowledge is the most important intangible asset of an organization; Therefore, business managers in many ways try to use this asset in order to create the most value. In today's management world, knowledge management is necessary to... more
Knowledge is the most important intangible asset of an organization; Therefore, business managers in many ways try to use this asset in order to create the most value. In today's management world, knowledge management is necessary to solve the business challenges of companies. In parallel with the increase in the volume of information and the decrease in consumer trust in products and services, especially green products, as well as the more complex buying behavior and consumer culture, customer knowledge management has become more important. Therefore, by managing the persuasive knowledge of consumers, sellers are trying to increase their trust and positive reaction to persuasive efforts. Therefore, the current research was conducted with the aim of designing a persuasive knowledge management model of customers using the fuzzy TISM method. The current research is applied in terms of purpose, descriptive survey in terms of nature and method, and exploratory in terms of information gathering method. The statistical population of this research is the experts who consist of marketing managers of companies producing green products and university professors, 30 of them were considered as the research sample using the purposeful sampling method and based on the principle of theoretical adequacy. The data collection tool is an interview in the qualitative part and a questionnaire in the quantitative part. To check the validity and reliability of the data collection tool in the qualitative part, the content method and theoretical validity and intra-coder-inter-coder reliability were used, and its reliability was confirmed with an agreement coefficient of 0.81 for the intra-coder method and 0.76 for the inter-coder reliability. Also, the validity and reliability of the data collection tool in the quantitative part was content validity and retest reliability, which indicated the validity and reliability of the questionnaires with a coefficient of 0.79. In this research, content analysis and coding with Atlas-T software were used to analyze the data in the qualitative part. Also, the fuzzy TISM method has been used for quantitative analysis. The results of the research include presenting the model of customer persuasive knowledge management in the four axes of the foundations of customer persuasive knowledge management, the dimensions of customer persuasive knowledge management, the methods of managing customer persuasive knowledge and its consequences. In this model, the components of using the principle of honesty and correctness in marketing, providing real advertisements to introduce the strengths of the brand and its products, using the techniques of audience analysis and personality analysis in the target market, and the use of an efficient content analysis team in providing advertisements that are at the lowest level of the model were identified as the components that have the most influence. This means that these components have the greatest effect on other components of the model. Also, the components of creating a positive evaluation of the brand and its products and reducing the doubts and paranoia of the customers, which are at the highest level of the model and are among the consequences of the management of persuasive knowledge of the customers, were recognized as the components that have high dependency and influence power.
Research Interests:
The recent economic developments have led to fundamental changes in the business landscape, especially in terms of the level of competition for emerging enterprises, pushing them towards instability and failure. In response to this... more
The recent economic developments have led to fundamental changes in the business landscape, especially in terms of the level of competition for emerging enterprises, pushing them towards instability and failure. In response to this unstable environment, entrepreneurial businesses have evolved based on knowledge-centric ideas, seeking to address market gaps through the discovery of a replicable and scalable business model. Due to the knowledge-centric nature of these businesses, they consciously or unconsciously implement aspects of knowledge management processes, necessitating the identification and organization of their knowledge capital as a crucial first step. In this context, this study aims to explore a model for knowledge differentiation in Iranian entrepreneurial companies. The study adopts a developmental objective, an exploratory approach, interpretivism philosophy, and utilizes qualitative content analysis as its analytical strategy. The study population consists of experts in the field of knowledge management and active individuals in Iranian entrepreneurial companies. These individuals, familiar with the working conditions of these companies, expressed their opinions on the research topic through semi-structured interviews. The interview process began and continued until theoretical saturation was achieved. Participants were purposefully selected using the targeted sampling method, and after conducting 10 interviews, data saturation was reached. Following the interviews, the results were implemented, and descriptive content analysis using the maxqda software was employed. After content analysis, 41 different dimensions were extracted. Upon theoretical examination, appropriate names for the extracted dimensions were selected. The researcher, relying on prior knowledge and modeling processes from similar models, categorized the dimensions into 9 main processes of knowledge differentiation. By creating a logical sequence, the researcher innovatively devised a knowledge differentiation process model for Iranian entrepreneurial companies.
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The current research is aimed at achieving a model for managing experiences and tacit knowledge by emphasizing the statements of Imam Khamenei as one of the main directional factors in the macro issue of knowledge management in the... more
The current research is aimed at achieving a model for managing experiences and tacit knowledge by emphasizing the statements of Imam Khamenei as one of the main directional factors in the macro issue of knowledge management in the country. In terms of philosophy and philosophical paradigm, this research was formed in the field of interpretive research and based on the interpretation of qualitative data, and thematic analysis methodology and Atlas 23 software were used to analyze the qualitative data. In order to obtain the unit of analysis, after searching for the keywords of experience, experiences, experiences, experienced, lesson, historical memory, 253 units of meaning were identified in the published and accessible statements of Imam Khamenei. Based on the findings of the research, 102 basic themes, 16 organizing themes and 4 overarching themes include: individual experiences, organizational experiences, national experiences, global experiences, thematic experiences, acquiring and documenting experiences, analyzing and updating experiences, transforming experiences, sharing experiences, support and culture building, use of experiences, conditions of using experiences, internal barriers, external barriers, results of using experiences and macro consequences were extracted. In the end, the network of drawing themes and basic, organizing and comprehensive themes in the field of experience management was presented.